The Ritz-Carlton New York, NoMad - Trade Reserverings
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- Any Room Type
- Any Standard Room
- Standard Room (1 King Mini Fridge)
- Standard Room (High Floor 1 King Mini)
- Standard Room (Club Floor 1 King Mini)
- Any Superior Room
- Superior Room (1 King Mini Fridge)
- Superior Room (High Floor 1 King Mini)
- Superior Room (2 Doubles Mini Fridge)
- Superior Room (High Floor 2 Doubles Mini)
- Superior Room (Club Floor 1 King Mini)
- Superior Room (Club Floor 2 Doubles Mini)
- Any Deluxe Room
- Deluxe Room (1 King Mini Fridge)
- Deluxe Room (High Floor 2 Doubles Mini)
- Deluxe Room (High Floor 1 King Mini Fridge)
- Deluxe Room (Club Floor 2 Doubles Mini)
- Any Suite
- Corner Suite (1 King Sofa Bed Mini Fridge)
- Corner Suite (High Floor 1 King Sofa Bed)
- Corner Suite (Club Floor 1 King Sofa Bed)
- Corner Suite 2 Bedroom (Bedroom 1: 1 King)
- 1 Bedroom Manhattan Penthouse Suite (1 King)
- 2 Bedroom Liberty Penthouse Suite (Bedroom 1:)
- 1 Bedroom Penthouse (1 King Full Kitchen)
- 2 Bedroom Liberty Penthouse (Bedroom 1: 1)
- 2 Bedroom Madison Penthouse (Bedroom 1: 1)
- 2 Bedroom Executive Penthouse (Bedroom 1: 1)
- 2 Bedroom Fifth Avenue Penthouse (Bedroom 1: 1)
- Any Executive Suite
- Executive Suite (High Floor 1 King Sofa Bed)
- Executive Suite (Club Floor 1 King Sofa Bed)
- Executive Suite (2 Bedroom Bedroom 1: 1 King)
- Any Penthouse
- Any Executive Room
The Ritz-Carlton New York, NoMad Reviews from The Last Year
They damaged my car while we were there. Promised that they would fix it and now won’t respond to us.
My car was damaged with the valet and no one will get back to us. We have all the proof they asked for and gave them time to investigate but they won’t reimburse us or even call us back at this point. Very poor customer service. We are very frustrated
Fabulous 4 nights in NYC
My husband and I enjoyed a wonderful 4 nights here. A stunning brand new hotel with all the luxuries we had hoped for. Fabulous service (thank you Dan) and a beautiful room with the best view. Loved the bathroom, bath ammenities , robe and minibar. Highly recommend hotel in a great location.
Perfection!
Sleek, modern, luxurious are all ways to describe The Ritz-Carlton, NoMad. Break-taking views paired with unparalleled service makes this hotel undoubtedly the top of NYC’s luxury market. The dining is great, club is relaxing and an oasis, and the entire team from doorman to front desk to housekeeping to the club lounge exude hospitality at the highest levels. This is a destination within a destination city!
This place was very convenient to everything! It was a few
This place was very convenient to everything! It was a few blocks from the Empire State Building, K-town, Madison Square park and more! It was a beautiful stay and the suites were very spacious and had stunning views. I will say it was definitely an experience and a classy stay! Would recommend!
Pure Manhattan Luxury
Fantastic, luxurious experience at the Ritz Nomad. We had a room on the 26th Floor with an amazing view of Lower Manhattan. The best part of this hotel is the service. The staff to guest ratio is very high and there was always a friendly person to assist. In particular, Ronnie was delightful and very helpful. She even suggested the house car to assist with transportation. The gentlemen at the door were always welcoming. Treat yourself to the tasting menu at Bazaar. It is well worth the money, I can’t wait to return.
This place.
.. the lobby is already cosy and so very well taken care of. The staff is really attentive and well trained. The drinks are good at the beautiful bar downstairs but wait until you get upstairs to see the Nubeluz. It's mindblowing. The setting, the light... I sat on the bar and couldn't believe this is real. I guess this is the perfect spot for a romantic night out. MUST GO!
This is now my second time staying at the Ritz Carlton in
This is now my second time staying at the Ritz Carlton in Nomad and I absolutely loved it. Great location great service and the roof top bar is amazing. Special shout out to Joy & John the concierge they were amazing and helped me get dinner reservations. Also the service was top notch and appreciated the beautiful cupcake and champagne for my friends bday
Loveddd the new Flagship Ritz Carlton.
What an incredible and beautiful property. They partnered with Jose Andres for all their food and beverage outlets, the food was excellent property wide. The hospitality from everyone was superb. The house car was clean and I cannot remember the drivers name to save my life, but he was wonderful. Derrick at the door was also a gem in a haystack. I slept so good as the room was the perfect temperature, the bed was comfy and it was silent. I can't wait to come back to the city and I will definitely choose the Ritz Nomad for another well nights rest.
Absolute pinnacle of modern luxury, yet a distant experience
Very expensive, very dimly lit, very posh. Small rooms, yet great bathroom and bed. The Club very much worth it, with great staff and versatile fare, both food and drinks. Yet at 1800 dollars a night everything should be fabolous, right? I was very impressed by it all and that's why I went: the experience what this hotel can offer. Yet, I doubt I would go again, simply because I was not made feel special in any other part or aspect than the club and that you can replicate with plenty of other establishments.
Great hotel!
This place was incredible. The room was well appointed with a very comfortable bed and the bathroom was incredible. I'm 5'6" and I was able to lay almost flat in the bathtub. We stayed in a room on a high floor and the view was just amazing. We didn't close the curtains once just so we could see out! I was here on business and we used the meeting rooms and catering and both were also fantastic. The hotel is really beautiful and in a convenient location. Staff was incredibly attentive and kind. Looking forward to staying here again some day!
New and Vibrant Ritz-Carlton NoMad
I had stayed at the Ritz-Carlton Nomad several times during my short trips to NYC. I definitely enjoyed this hotel location. The rooms are spacious and modern, which I love about the hotel and used it every time I stayed here. At the high floor, the views are amazing. I had drinks at the bar/lounge downstairs on multiple occasions and truly enjoyed it. However, it could be busy on the weekends as NY people did come here for drinks and be seen before they dispersed to other places around town. If you stayed in the hotel, the staff would do their best to accommodates.
Not a real Ritz Carlton yet
This is more like a Ritz Residence without kitchen instead of a real Ritz Carlton. The service was VERY different between staff and staff. Some staffs don’t have good attitude and even a little bit rude. But some staffs were very professional and friendly. They don’t really have a lobby area: they put front desk and concierge into a very small area at the first floor immediately after you get into the hotel, which is not what a 5-star hotel will do. Space are very limited in general including the room. Toothbrush and hair dryer is the very cheap version. The good thing is room is very new and the view is charming. This is the reason why I give 4 out of 5 rating.
Horrendous Front Desk Staff
Having stayed in Ritz hotels all over the world for decades, Barbara at the front desk of this hotel is the single rudest, most thoughtless employee I’ve ever encountered at any Ritz property. Rude, difficult, unable and unwilling to help with even the smallest issue, this person is everything the Ritz brand is not. Three times within the space of an hour I had to take the simplest request to her manager, who was as graceful and helpful as he could be given the obvious fact that Barbara is apparently a constant subject of guest complaints. If for no other reason than to avoid dealing with this oddly unpleasant individual, my family and I will never be back to this hotel. For now, I’ll add my review to the growing list of TripAdvisors complaining about the bizarrely low-quality staff at this otherwise beautiful new property.
Terrible service, rude staff
Great location. The worst staff I have ever experienced at a Ritz. Every person we encountered, from check in to the staff at the rooftop bar were rude and not at all welcoming. The roof top bar was empty so we walked in and sat down and they told us we had to leave because we didn't have a reservation. So we sat at the bar and waiting 20 minutes and still were not served. We checked in at 11PM and asked for a 1pm checkout. I am lifetime platinum elite and they couldn't t give me a 1PM checkout. They women at check in didn't even look. I did not experience one nice person who worked there. My daughter's apartment is nearby so i figured this is a good place for my wife and i to stay when we visit her. Very bad decision, back to the St. Regis, where i will say the service is exceptional. I think the Ritz Nomad should be great, nice location, decent amenities, but the staff ruins it. Maybe if they replaced the manager and did better training we would return. This is the first time i ever had a bad experience at a Ritz, which I stay in several nights a year throughout the world quite frequently.
Rude, nasty staff from the top to the bottom.
Nasty attitudes . Mean on the phone too (when you get to speak to an actual human) .
While I usually refrain from leaving negative reviews, my
While I usually refrain from leaving negative reviews, my recent experience at this Ritz-Carlton has left me quite disappointed. As a loyal Titanium member of Marriott, I've frequented various Ritz locations and 5-star hotels globally. Though I'm understanding about room upgrades, the delay in the manager's response - three days - was concerning. More so, despite my wife's pregnancy and our repeated room service requests for a well-done meal, it consistently arrived undercooked. Definitely safety issues here. A particular incident where I was mistaken for an Uber Eats driver when asking for water was disheartening. As a doctor and a successful entrepreneur with 8 figure annual revenue businesses, being misjudged due to my appearance felt disrespectful. Moreover, our key cards malfunctioned, including the mobile app key, requiring three security calls for resolution. Considering the Ritz's premium pricing, I expected a superior and luxurious experience. The service fell below par, leaving me hoping for improved staff training. I'm disheartened by the possibility of any discriminatory behavior.
Disappointing Experience at Ritz Carlton NoMad - Far Below
Disappointing Experience at Ritz Carlton NoMad - Far Below Expected Standards As a family of five, we recently stayed at the Ritz Carlton NoMad for a three-night family reunion and birthday celebration. We are Marriott Bonvoy Gold Members and have stayed in over ten Ritz Carlton properties through the Amex find hotels program. Our experience at this particular property, however, was deeply disappointing and distressing. From the onset, we faced unwarranted suspicion and disrespect, particularly from a security guard named Edward Hanes. He followed us from the entrance to our rooms, scrutinizing us as if we were not legitimate guests, despite our confirmed bookings. His unprofessional conduct continued in the lobby, where he made us feel unwelcome and repeatedly questioned our guest status. The mistreatment extended to my three adult children, who were confronted by the same security guard and rudely told to leave the lobby, a public space, with no justification. This confrontation occurred under the watch of other hotel employees, who did not intervene. The following day, another hotel employee instructed us to leave the lobby unless we were purchasing something from the restaurant. This directive was inconsistent and seemingly discriminatory, as other guests were allowed to remain without question. Moreover, my wife was approached and told to turn off her phone under the mistaken belief she was taking pictures, even though she was simply making a phone call. This incident further highlights the targeted and disrespectful treatment we received during our stay. In addition to these negative interactions, we discovered unsanitary conditions under the mattress in our room, which appeared to be urine stains. We reported this to the hotel, but it was just another in a series of disappointments. We chose the Ritz Carlton for its reputation for luxury and exemplary service, expecting a special experience in line with the premium price of $2000 per night per room. Unfortunately, our experience was far from luxurious or respectful. Instead, we were made to feel like second-class guests, unwelcome and disrespected. This stay at the Ritz Carlton NoMad was not only a letdown but also an upsetting experience, leading us to reconsider our loyalty to the brand. We hope this feedback prompts the hotel to reevaluate its customer service and treatment of guests to ensure no one else experiences what we did.
This place is a breath of fresh air.
As avid travelers my man and I were just talking about our fave hotel/staff being The peninsula in Tokyo until we came here for a quick getaway. From the lively, genuine greeting when arriving to the most professional, yet, extremely nice gentlemen that checked us in-Matthew! He was attentive and gave us a beautiful skyline room for our anniversary. He not only acknowledged our anniversary but also complimented us as a couple. Who doesn't like compliments?! And now let me tell you about their amazing concierge. These guys know what they are talking about. Based on answers to a few questions they had amazing itineraries for our stay. They were hip and up to date on what's going on in the city. The hotel has a couple restaurants to choose from that have an upbeat ambiance. The rooftop lounge is a beautiful backdrop for a romantic sunset drink and some photos to frame. We had to know who manages such an extremely run operation at this particular property. The answer is Carla Carvalho, the guest relations manager. We met her and automatically knew she was a rockstar. She was giving out lemonade and had a wonderful aura about her. You can tell she is an experienced manager with a gift of hiring and training awesome people. This is a cohesive team with good synergy. I'm not sure why this place only has 3 1/2 stars don't snooze check this place out. Definitely a 5 star hotel and this is from a couple that travel 5 months out of the year.
What a beautiful hotel! Service is impeccable from being
What a beautiful hotel! Service is impeccable from being greeted at the entrance to the special touches from housekeeping thank you Monika and Lhadoh for making his birthday's celebration that much more special. You have got to try the small bites and cocktails in Nobeluz you will not be disappointed!!
My favorite place to stay when traveling is the RITZ!
My favorite place to stay when traveling is the RITZ! Halfmoon Bay has one of the most outstanding RITZ around besides Kapalua , Hawaii. And now Nomad, Nomad is off the beaten path, staff could be kinder to those that want to get to the rooftop, especially locals. Rooftop is SUPERB once you're there, but ladies that get you there should be kinder and dressed into something that fits them. Many don't look comfortable in the gold dresses! Dining experience is outstanding - this RITZ comes below the typical RITZ as it needs a lot of improvement as they just opened. Its not your typical RITZ experience, hopefully they get it up there. And would recommend to all to see ROOFTOP!
New York's Best Hotels that are most frequently booked by customers of The Ritz-Carlton New York, NoMad
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Appointment
I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Just got scammed!
Thats unfortunate but you can always get your money back if they cancel the reservation.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
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