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Ola Beach Club Reviews from The Last Year
Quiet, cozy and a change from the big city
Very cozy, very quiet, good food! Were here on a Monday, practically everything was empty. Cozy lounge chairs on the beach, about 50m from the water. Everything was very clean, including the pool and toilets. Order and pay conveniently from your deck chair using a QR code. Very pleasant.
Decent Beach Club in Siloso
Decent Beach Club on Siloso Beach. Ample Sitting Space Nice Food The pool is great We visited on weekday and it was mostly empty. However it is a nice place to spend your free time in Siloso Beach
Arrogant and Rude Hostess (Samantha) !
Arrogant and Rude Hostess ! I made an advance booking for 14 pax and went there on Christmas Day with my family and out of town visitors during lunch time. Though it was a public holiday the place was almost empty. One would assume that the establishment would be welcoming to a group on 14 pax esp on a slow day. However it was shocking to be greeted by a rude and arrogant hostess (SAMANTHA) ! I had almost left the place to go to Coastes next door that is more welcoming to guests. Overall we had an OK time and rest of the service staff were thankfully good. Just hope the management takes note of this feedback and works on it. Being in the business of hospitality the hostess should be welcoming and pleasant. I have been recommending this place to big groups and class parties from my children’s school. However one must rethink before going as you could end up with a ‘rude’ surprise!
Nice spot
We spent a lazy Saturday here. We got two lounge chair, some wine and mediocre food. Prices okay. The minimum spent per person was a lot less than at the clubs next door, very good music.
Worst front of house/customer experience
Woman at the front of house (black top with floral skirt) was atrocious. She was rude, pulling faces at us and argumentative. We were waiting for the free buggie from the beach club to the Sentosa train at beach station and due to limit seating, there was a queue. We arrived first to the queue before another family but they decided to try and jump the queue. This woman then told us (family of 6) to split and accommodate the other family. I told her no and that we were there first in the queue and that they could split up but we wouldn’t be. She proceed to pull faces, argue that we should split and then just walked away. Will not be going back anytime soon and avoid any contact with this one. Not someone who should be working in customer service or be on the front of house for any establishment. If she doesn’t like her job, she shouldn’t be doing it. There are better beach clubs at Sentosa with better staff.
Lovely beach club with friendly staff!
Came here for a solo chill session + lunch and I thought the staff here were really hospitable and friendly!! So easy to strike a convo with any of them - especially Abi and Chef Vishnu (unsure of spelling). Would come back!!
Family Friendly Beach Club
Located at Siloso Beach, Ola Beach Club has a great beach front ambience with nice concept. One of the best place to chill and relax in Sentosa. Came with 2 kids and there were enough stuff to the keep the kids occupy. They enjoyed both the beach and the pool. Just remember to pack sunblock and some stuff to build sandcastles and you'd be set for good times. They have a nice private pool with a unicorn float to swim in for guests dining there which the kids loved! They have nice sunbeds facing the beach, some sofa lounge and table seats. The food we ordered were good & my kids really liked it. Watersports are available like kayaking or padding.
Money taken from my card and no food to eat
Walked in and were told to scan the QR code to order , so after navigating the qr ordering system , it was time to pay using my card online. The funds were debited from my account , but then I received a message through the ola beach club aystem saying that the kitchen had not received my order and the funds would be returned to my card in 6 days and I would have to order again and pay again So here is the problem . The bill was 86 sgd , not a huge amount , but let’s just say I did use the system and it didn’t work again , I would have to keep paying 86$ until it worked , in order to eat. If you are going to offer tech , make sure it works . Customers do not like having to pay twice for a meal irrespective of it ( possibly being returned after 6 days .
Outdoor beach club for your family.
Casual & standard setting beach club for friends and family in Sentosa. Swimming pool is quite small and burger is just alright. Seatings are mostly outdoor where your kids can enjoy the sand while you can eat. Water sports are available like kayaking or padding.
Disappointing food
The location of this restaurant is so promising, it has prime position on the waterfront, however as others have mentioned, the food is not great and the customer service is lacking. We ordered the seafood platter for two, and I would suggest it's more recommended for one person. We couldn't eat the prawns as they had spent too long in the freezer and had a consistency more like fish. As we were still hungry, we ordered a bowl of chips, which were overcooked. As everything is ordered via the app, the only time you see the staff is when they deliver food/drinks, there is no check in to see how you are enjoying your meal or a chance to give feedback. Visit for a drink if you must, then go elsewhere for food. Disappointing.
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