Macaroni and Cheese with bonus ingredient plastic! - London Chop House Detroit - Reserveringen te koop
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🤮 1/5 - Macaroni and Cheese with bonus ingredient plastic!
By 👻 @Devin, 08/30/2021 3:00 am
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A group of six of us decided to dine at the London Chop House to celebrate some professional accomplishments and at least one of us left with plastic wrap in our bellies. If you are concerned about unnecessary added ingredients be on high alert here – the macaroni and cheese contained plastic wrap for one of our party Saturday evening. The evening did not start much better than it concluded – despite paying a deposit for an 8:30 reservation (which we arrived for at 8:15) we were kept waiting until after 9 to be seated – just in time for the drinks we had ordered 40 minutes prior to arrive. We were finally able to place our dinner order at 9:40 PM – a full 70 minutes after the start of our reservation, which was set to conclude at 10:30PM. It was past the end of our reservation time before the food ever arrived – all the while we patiently kept ourselves engaged and politely forgave the waitress each time she came to apologize for the delays. The plastic wrap truly was the nail on the coffin, and while our server was quick to fetch a floor manager – I believe Julie was her name – that interaction with Julie truly signaled the end of our evening. We received an insincere apology that invokes any interaction you could think of with a “Karen” in the wild. Any establishment can have an off night, and some sincerity or other good gesture could have been enough to rectify some of the experience. After reading some of the other reviews and the ownership response, I regret ever selecting this place to celebrate my friends. I wish I could submit the charge as fraud to American Express, because the nearly $1,000 cost for the evening did not match the experience.
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