Save your money and go somewhere else - Zuma Mykonos Mikonos - Reserveringen te koop
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🤮 1/5 - Save your money and go somewhere else
By 👻 @Ronnie E, 10/24/2021 3:00 am
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There are much better restaurants on the island for the money. Eating here was an expensive mistake--here's a rundown on how our experience went.
First off, the restaurant is located inside of Cavo Tagoo, which itself is situated far away from the happening part of Mykonos--there is nothing around here. The hotel itself is impressive, but if you're thinking to book a dinner here to get to experience part of the hotel, think again. The restaurant itself is situated away from the pool area. And all of the tables in the restaurant that have desirable views are reserved for parties of 6 or more. We (my husband and I) were relegated to the back corner of the restaurant near the kitchen--there was nothing fabulous about it. It was also very disappointing as I'd booked this particular restaurant and time specifically for the sunset view.
We ordered omakase, which is normally 7 different courses. We were surprised when the first three came out all at once. It was disappointing as I felt like we weren't allowed to experience each dish on its own--it's as if they were trying to rush us out of here. The food itself felt very underwhelming.
Seeing that they had an extensive selection of Japanese whiskey (which I love), I decided to order a shot on the rocks, which was priced at 30-35 Euros. I considered the price to be acceptable given what I normally pay for the same thing back home, plus the fact that we're on an island. But what was appalling was the presentation--it was served over what could best be described as ice that came from a gas station ice dispenser. When I commented to the staff, they said that "we're on an island and it's hard for us to source the clear blocks of ice."
What happened next was even more shocking. Our dessert that came with our omakase experience was literally ice cream served on top of a huge block of clear ice--it was probably enough ice to make 10-20 shots. So someone in the restaurant thought that it was acceptable to source this ice for their desserts (where there's not really an expectation of this), but they couldn't be bothered to put the same amount of detail into their top-shelf drinks that cost a lot more than the included desserts.
The staff tried to make it right, but to be honest we were just so disappointed with the overall experience. And even despite this, we still ended up paying almost 300 Euros for a very disappointing experience. Going here is a lesson in what happens when a corporate restaurant tries to focus too much on revenue management (maximizing spend per square foot/meter), versus making sure every guest has a good experience.
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