Quality of the food is amazing, the RSVP process and - Toridokoro Raku Las Vegas - Reserveringen te koop
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Las Vegas's Best Restaurants that are most frequently booked by customers of Toridokoro Raku Las Vegas
Booked 2 times by Toridokoro Raku Las Vegas customers.
Ranked #25 in Las Vegas's Best Restaurants.
😒 3/5 - Quality of the food is amazing, the RSVP process and
By 👻 @Cathy T., 01/28/2023 3:00 am
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Quality of the food is amazing, the RSVP process and service needs to be improved. I called and made an RSVP for Friday night, it was my sisters birthday so I know I did not get the date wrong. We showed up, gifts in hand and was told they do not have our RSVP. It was very awkward for the 3 of us to stand at the door, holding gifts while the lady walk back and forth trying to find our RSVP. She asked "Which number did you call?" And I showed her that I called the correct number. Then she asked "Did you talk to someone?" ... What? Of course I spoke to someone, why would I assumed that I have an RSVP if I didn't? Then she pointed to a table and said "Ok, you can sit here!" Wow what a way to greet your customers. Keep in mind only the bar area was full at this point, their other 4-5 tables were all empty and throughout our meal only 2 other tables came in, so I really don't understand why she acted like they do not have a table for us. We all did the omakase and really liked our meal. We definitely got to try a lot of different dishes (12 total) and most of them were very delicious. The quality is definitely top notch. The chicken stew was our least favorite because the taste was ok and it was so salty. The ramen was also ok, nothing special. The skewers and everything else was delicious. We did feel they were rushing us out. We barely finish with one dish before they start cleaning the table and brining out the next dish. My brother and I were paying, so I had put my card down and he was pulling his card out of his wallet then the waitress came and grabbed the checkbook, we had to ask her to give us a few seconds. Again, only the bar area was full and they have 1 other table besides us so I really don't understand her rushing especially since we are almost done with the meal. The whole RSVP mix-up and feeling of being rushed really ruined the dinner for us. It's a pricier place for dinner and I definitely think service could have been better. It could have just been a small mix up with RSVP but the way the waitress handled everything really annoyed me. Definitely recommend trying the food, no complaints there. Just make sure to double check your RSVP.
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