Horrible Customer Service - I have to spend more money to fix THEIR issue! - Toca Madera Las Vegas - Reserveringen te koop
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🤮 1/5 - Horrible Customer Service - I have to spend more money to fix THEIR issue!
By 👻 @Riley-Payton Priddle, 01/05/2024 3:00 am
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I was sold a damaged bottle of cologne when in Las Vegas at the Shops at Crystals. The lid was badly damaged and needs to be replaced. I reached out numerous times via phone, chat, and email all to be told that I have to go into a store to have the issue resolved. When I advised that the closest store is 4 hours drive one way, they didn't care. Now, on top of spending $350 for a bottle of damaged cologne, I have to spend more money (time out of work, gas, food on the road, hotel, etc.) just to get the lid replaced. I don't know why a lid can't be shipped to me in the mail!!! I will never buy from Louis Vuitton again!!
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