AVOID. They charge us 80£ and we did not eat - The Sea, The Sea London - Reserveringen te koop
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London's Best Restaurants that are most frequently booked by customers of The Sea, The Sea London
🤮 1/5 - AVOID. They charge us 80£ and we did not eat
By 👻 @ruby260912, 03/04/2022 3:00 am
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AVOID!!! I booked that restaurant for Saturday evening through their app. I cancelled 9 hours in advance and they said it was ok. The same day around 23h, they charged me 80£ ( 40£ per pers cancellation fee) without informing me.
I wrote them to lift the fee and even reschedule and use the 80£ as a credit and they did not accept.
Apparently they don’t have enough clients on a Saturday night to the point they have to charge me.
A Fish restaurant who is not even a michelin star and charge 40£ per client who cancel in a rightful timing because they need money!
Well firstly a dishonest manager Renato Costa. Secondly If they don’t even get a tiny restaurant full on a saturday night, I would not feel secure about the freshness of their fish.
Money wasted but I did not get sick! Picture attached of manager reply
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