Disappointing - The Pig Brockenhurst - Trade Reserverings
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😒 3/5 - Disappointing
By 👻 @cambridge71, 04/03/2022 3:00 am
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We waited a long time to come here for lunch and feel underwhelmed by most of the experience.
The welcome received was good and we were shown through to the bar area, which is where things turned. The two young male staff were busy chatting to each other behind the bar about their personal lives which we felt was unprofessional. The staff member asked us if we were ready to order a drink, which in certain settings is perfectly acceptable however we were expecting a warm inviting welcome to our first experience of the pig in the forest. First impressions count and are long lasting throughout the stay regardless of how long. Our drinks arrived with “no worries” as a response to us saying thank you. I wasn’t worried. The music playing in the bar and the restaurant was not appropriate and did not match the style of the venue. It appeared to be an online radio station that played advertising between songs. We were shown to our table that was very pinched in to other surrounding tables and felt quite restricted. The staff that served us in the restaurant were all very professional and we felt very welcome.
As we had stayed at the pig at the beach over Christmas we were surprised to see the exact same menu however we enjoyed the quality of the food we received. Sad to say we won’t return to this hotel as the cost didn’t match the expectations of this luncheon experience.
We felt a split between the staff some being happy within their work and others not, which was obvious.
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