My mother and I were very excited to eat at the Greenhouse - The Greenhouse Dublin 2 - Reserveringen te koop
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🤮 1/5 - My mother and I were very excited to eat at the Greenhouse
By 👻 @David S., 01/10/2019 3:00 am
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My mother and I were very excited to eat at the Greenhouse on our last night in Dublin after hearing rave reviews from friends and reading the same online. We elected to go with the six-course meal along with wine pairings. The food was stellar and the service phenomenal. The sommelier in particular was noteworthy.However, our problems began roughly 24 hours later after my mother was hospitalized with severe food poisoning. She experienced the full gamut of symptoms, ranging from dehydration and nausea to vomiting, and, well, other food poisoning symptoms that I do not want to list online. Within several hours, I experienced many of the same symptoms. We missed our flights, spent a good portion of our trip learning about the Irish healthcare system first hand, and were violently ill for several days. All in all, eating at the Greenhouse cost us around 1500 euros including the costs of a last minute rebooking (for which the airline may possibly waive), healthcare bills, hotel bills, and the days of missed work. I spoke with the Greenhouse's manager to first and foremost ensure that they were aware of the possibility their food was contaminated. The manager was adamant that their chef took the proper precautions and that our illnesses must have arisen elsewhere (we had only eaten bread and fruit the day we visited the Greenhouse and the night before we had two separate dishes at a seafood restaurant). But the Greenhouse's manager refused to admit culpability or the possibility that our illnesses stemmed from the raw food we consumed at the Greenhouse and instead blamed our food poisoning on the cooked food we ate 48 hours prior to experiencing symptoms.Although the Greenhouse's manager promised to follow up regarding my mother within several days, I never received a phone call. Nor did the Greenhouse offer to comp even part of our meal. I never anticipated receiving this sort of treatment at a Michelin star restaurant. Nor did I expect that eating at the Greenhouse would prove to be the costliest meal of our lives or that it would lead to a visit at the Beaumont Hospital Emergency Department. My mom and I are currently waiting to receive the full paperwork documenting her food poisoning diagnosis from the doctors at Beaumont Hospital so that we may file a formal complaint with FSAI.
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