Poor management - The Cheese Course Weston - Reserveringen te koop
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Weston's Best Restaurants that are most frequently booked by customers of The Cheese Course Weston
Ranked #15 in Weston's Best Restaurants.
🤮 1/5 - Poor management
By 👻 @Good Customer, 01/16/2021 3:00 am
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I am a Weston resident since 1997 and a customer @ Cheese Course since they opened inTown center. Today I order 2 sandwiches for pick up and ....made a mistake. I asked the Manager to help me correct the mistake and she did nothing. Obviously, she was not trained, not equipped for the job, she didn't care. Well, the new generation needs to learn that locals are are ones that helped the business grow, and that excellent customer service increases sales and satisfaction. If the owner or GM reads this review: please explain to all employees the importance of delivering excellent customer service and discuss some samples. I am not going back. You are not training, not monitoring the business and hiring people without training, without customer service skills...maybe even not paying them? Well please re-consider what you are doing because is going to go down the drain. With all my respect because I care about small businesses.
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