Sushimama Ljubljana Tripadvisor Reviews - Sushimama Ljubljana - Reserveringen te koop
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Sushimama Ljubljana Tripadvisor Reviews
Latest Reviews On Tripadvisor
18 Reviews
0 Replys |
Horrible service
My experience in Sushimama was horrible. Service there was below anything I have ever experienced. My partner and I have ordered two miso soups followed by two sushi menus, a hot sake and 1L of water. The server who served us got us hot sake first and then forgot about our soups. 25 minutes later, I was already famished and was feeling uneasy since some of the tables, which arrived after us, had already got their supper. I called another server and asked him, what was happening with our soups and water since we had been waiting for them for a long time. He served us in the next 5 minutes but had been waiting for sushi for another 15 minutes, but we never got it since we gave up on waiting. When all the customers in the restaurant were paying for that Michelin Star experience, I felt like we were left out. The main server didnโt offer any apology, but only explained to us, that there was a situation in the kitchen, and that sushi needed a long time to be made, AFTER we already said that we were leaving. She was very rude regarding our decision and also commented, that she could not change our minds, since we were leaving, but the food was already prepared and any second will be served. Since you can check the cameras, in the 50 minutes that we were there, we were served two soups, hot sake and water upon multiple requests. Having a patronising explanation, made me feel disrespected as a customer. Will never cross your path again. Food might deserve a Michelin star, but service does not.
Be the first to ReplyGreat for a romantic dinner
The food was amazing! There are not that many non-alcohol beverages availablez but the lemonade i got was good. The staff was especially great and extremely helpful! The waiter asked me if I am cold as the doors were open, he explained every dish to us and was always paying attention to us to make sure we have a good experience. Prices are reasonable and the atmosphere is nice. I love that you can see the chefs preparing food. I really enjoyed the evening and I recommend the restaurant.
Be the first to ReplyGreat food for reasonable price
Reservation with a credit card is required (no cancellation refund), but this is a reasonable request, since Sushimama is quite popular Michellin star restaurant. I had sushi and it was a 9 out of 10, my partner had some kind of fish, which was insanely tasty - a perfect 10. They charge a small fee for tap water, which is also very fair. The place is quite small, so it can get a bit claustrophobic if you book a table for 2, but we survived. :) Would recommend it absolutely.
Be the first to ReplyNice Japanese restaurant.
Had nice sushi and sashimi. Also ordered the udon noodles. My chicken noodle broth was flavourful but I was disappointed that they used so much carrots and other veggies that it almost became a vegetable soup instead. Cannot fault the taste but for a Michelin star restaurant the use of cheap โsplit down the middleโ chopsticks was a bit tacky. One star off for that but cannot fault the food. Service a bit underwhelming .
Be the first to ReplyAmazing
Helpful staff with reservation for 12 persons, very attentive and excellent service, food was superb, excellent drinks list
Be the first to ReplyExcellent
Excellent food, ambiance and staff. Iโve been there quite a few times. The best sushi in Ljubljana. Melhor sushi de Ljubljana, o preรงo รฉ um Pouco salgado, mas vale.
Be the first to ReplyTheir reservation system is a joke.
Been there several times, I cannot complain about the food, BUT their new and only internet reservation system with a huge form and a reservation fee is simply NoGo. A perfect example of arrogance because Ljubljana is crowded with tourists. Tourists come and go but I won't come again.
Be the first to ReplyGood but it could be better
We have been waiting for the waitress few minutes standing in front of the free table to give us the permission to sit. One chair was missing and we have had to take it by ourself. Staff not too enthusiastic and seems to be demotivated. Food was good but not precisely cut and wakame missing from the menu.
Be the first to ReplyGood sushi. Great service!
Food was excellent. Atmosphere was pleasant and the service was perfect thanks to Petra. We highly recommend sushi mama and if you have the opportunity to be served by Petra, you will not be disappointed. She is attentive without being annoying!
Be the first to ReplyTop Japan restaurant between Zagreb and Ljubljana
Top Japan restaurant between Zagreb, Vienna and Rome. Excellent service, great winelist and top desserts. In centre of Ljubljana.
Be the first to Replywalk past it and don't eat here!
Perhaps the quality of the food is rather ok-ish, for sure not -top-, but the waiter and his 'rudeness with a fake smile' was just not ok at all. We absolutely love Asian cuisine and we love sushi, but Ljubljana has much better Asian restaurants with a normal 'value for money'-ratio. The interieur is nice, but I would highly recommend to walk a bit further and skip this. We will not come back.
Be the first to Replynot satisfying
Unccoked chicken in soup and the handling of chopsticks at both ends is upseting. The food is expensive enough to warrant better service and properly cooked food
Be the first to ReplyThe Japanese in Ljubljana
Every capital city has its own best Japanese restaurant. This is one of the facts of international tourism, and so beautiful Ljubljana also has its Sushimama. Here I had the pleasure of finding the flavours I enjoyed in Japan in a very fine, transparent local touch, complemented by the best local and international wines and desserts. A full mouth yummy!
Be the first to ReplyIntimate atmosphere, fantastic food
The dishes are just superb, the presentation is perfect. The restauranr features an intimate atmosphere (perfect for couples), as well as friendly staff.
Be the first to ReplyVery good food, average-poor service.
The food was amazing, but the service really made us feel as second grade citizens. We were young adults just off our colleges, and we spend a good amount of money, but you could see the service at other tables was just better, and maybe even some lifted eyebrows that we should spend more. It made us feel wuite unconfortable and definetly dont want to repeat the experience. Treat your custumers right and as equals! I BET THE MICHELIN TEAM GIVING YOU A MENTION RECIEVED A BETTER THREATMENT!!
Be the first to ReplyNot exactly a pleasant experience
Service Quality
In case they are fully occupied, the wait staff does not pick up the phone at all. So you canโt even check if thereโs any space or not; they also donโt call you back. But customers can obviously park in an expensive garage house and go check to see if there is any space by chance? The fact is that the owner of the restaurant is not present there and then the staff works on their own, as they are paid regardless of their (un) friendliness. Fortunately, there are other providers of Japanese cuisine in Ljubljana.
Food Quality
The quality of the food is solid, but unfortunately nothing more than that. The price of Kobe beef is astronomical.
Boring sushi
Yes itโs a nice atmosphere and the waiters are pleasant but sushi is really unimaginative - especially vegan option (peace of rice with JUST one slice of zucchini or one slice of Bell Pepper)
Definitely needs improvements.
further improvement
Sushimama is our regular stop, but mostly for sushi only. This time, we tried a few other dishes and were equally pleased with them. Like with sushi and sashimi, Sushimama bases their dishes on top-notch ingredients, skilfully processed and elevated by clever sauces and other side-elements on the plates.
Chicken breast in the tempura chicken was succulent, probably a result of marinade/brine. The crust was as is it should be for tempura - crispy and delicate. Ponzu sauce with added Japanese pepper perfectly completed the dish.
Black angus ribeye was a perfect cut of perfect meat. It was seasoned only by some flaky salt and set on a sauce based on dark miso. Fresh fig was there to balance intensive umami notes, while grilled vegetables added creaminess (Sicilian eggplant; perfectly grilled, resembling porcini mushrooms in taste) and crispness (snow peas).
Grilled sea bass by itself is a simple dish, but Sushimama added two sauces that elevated it to a higher level. Shiso sauce resembled a pesto and added a layer of flavor, while yuzu added a frest, citrusy note.
They were partially successful with the desserts - namelaka (a kind of chocolate mousse) and marinated pineapple tasted good and had several elements on the plate, but we had better at Sushimama.
And sushi? Well, we didn't skip it and it was like always - perfect!