TERRIBLE MANAGMENT - SumoMaya Scottsdale - Reserveringen te koop
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Scottsdale's Best Restaurants that are most frequently booked by customers of SumoMaya Scottsdale
🤮 1/5 - TERRIBLE MANAGMENT
By 👻 @Natasha P, 03/20/2023 3:00 am
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I am very disappointed in the customer service at this establishment, I live in Chicago, and I have never worked with a restaurant that is SO unaccommodating. We are traveling to AZ with 14 girls for a bachelorette party, and the bride was very excited to eat here. When we tried to make reservations we were told that if we have more then 12 people we would have to go with a preset menu. I explained that we have a lot of dietary restrictions including some people who are vegan, and they proceeded to tell me we can do a vegan preset. Why are 14 people forced to do a VEGAN preset when 2 people are vegan in the group? If we had 12 people we could have ordered off the menu and it is a $1000 minimum. I asked if they can make an exception for 14 people and increase the minimum to $1100 and they refused. I asked for the manager and he said he was the manager. I asked to speak to someone else and he refused to let me speak to someone else. He ended the conversation with telling me I can just bring 12 people... that is ABSOLUTELY RUDE and unprofessional. He was already aware that we were traveling into Scotsdale for a bachelorette party, yet suggested I disinvite 2 people? DON'T WASTE YOUR TIME GOING HERE!
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