A $350+ mistake on my part - Straight Wharf Restaurant Nantucket - Reserveringen te koop
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Nantucket's Best Restaurants that are most frequently booked by customers of Straight Wharf Restaurant Nantucket
Booked 1 times by Straight Wharf Restaurant Nantucket customers.
Ranked #13 in Nantucket's Best Restaurants.
😒 3/5 - A $350+ mistake on my part
By 👻 @22club58, 07/21/2021 3:00 am
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Hospitality is much about expectations and their being met. With the great reviews of so many people we had the highest of expectations, but they were nowhere near being met. With an early reservation and having asked for an outside (water view) table we were initially disappointed to be seated on a two-top adjacent to a window overlooking the outdoors smearing. The depth of the table, coupled with the high noise level in the room, made for difficult, certainly not intimate, conversation. The menus had some great selections and I enjoyed the beef carpaccio appetizer and the diver scallops. But my wife, who is mostly a vegetarian, was appalled by the vegetarian offerings - even though the restaurant is billed as vegetarian friendly. The mixed lettuce first course had nothing to differentiate it from a large bunch of lettuce leaves thrown (not presented) on a plate. The broccolini was unappetizingly presented on a dish without garnish or presentation and without the offering of any sauce, such as hollandaise, which could have markedly improved the bland taste. A bottle of Chablis from the knowledgeable sommelier was very pleasant and the ability to end the meal with amari (Fernet Branca and di Montenegro). On the other hand we learned that cafe presse only was available as the server told us that the kitchen was too small to accommodate an espresso machine. We had the opportunity of discussing some of the issues and our other sentiments with the General Manager before leaving. They included small, but image impacting, issues including a few such as: as the lack of a warm welcome from the hostess and her assistant, the latter routinely conducting new arrivals past our table to get to the outside seating (apparently never having a kind welcoming word to say to any arrival, never smiling and invariably acting as if she was a robot without care for her role); servers being dressed in a range of their personal clothes that ranged from chic to casual to plain sloppy. At the pricing and reputation of this restaurant our expectation was far greater than the actuality - on the other hand maybe we had too high an expectation as clearly the rating of so many is clearly so high.
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