Never again. - Soho Warehouse Los Angeles - Trade Reserverings
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🤮 1/5 - Never again.
By 👻 @Jason B., 06/02/2022 3:00 am
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I took some time before i decided to write this review because i wanted to see how SOHO warehouse is. I've been to the one in London and had an awesome experience at the invitation of a friend and when opportunities presented itself for me and my career I thought that id definitely join in LA.I write this with a heavy heart because it sucks right you finally get to a certain level as a "minority" right you get to peak behind the curtain and treat yourself right and enjoy service at the highest capacity. The membership fee alone makes you feel like you're paying to be part of something elite, exclusive and private. By elite i mean from the moment you park you car till you check out the level of professionalism would at least be 4 star.Being in this industry "entertainment" we've all had jobs as host waiters busses dishwashers valet. I mean the lucky among us. I honestly felt my experience behind the line of customer service taught me so much about what we do and what we can do for people. I also saw the ugly side at the highest echelon of how selective we can be on who we decide to give this elite exclusive pristine service and to be honest its never the ones that look like you and me. I've watched managers pass that buck off when dealing with such clients claiming for them to be causing a raucous or difficult. Thankfully i was able to leave such and establishment and succeed in my/our dream right. So what/how does any new money minority do they start buying into the places they were never welcomed into in the first place.Thats how i shall begin to detail why save your money till Beyonce Adele or John Leguizamo turns the 40/40 or something where it's open to everybody but majority black and brown go there because its run by some classy individuals. Because like any franchise after it leaves its original birth place for some reason it doesn't transfer which is a shame for originator Nick Jones because he really created something special. But in america where RACE will always determine your CLASS of treatment you will receive no matter your financial situation SOHO downtown is the epitome of disgust. 3/20/2022My sister being a member took me her baby and husband to soho house for a Sunday hang. New parents don't get out much and this was a risky move during nap time. But we wanted a nice day to celebrate my new success and her husbands successful season and we got a baby now. She being a London native absolutely loves the club back there took us all out. We arrive around noonish valet comes doesn't open the door we open it ourselves. We are unpacking a car, Im swinging around helping sis get the baby the dad is getting the diaper bags the bottles. Im making sure i got the sun tan lotion and baby wipes and the heavy stroller. We post up doing the soft check making sure we got everything and my bro leaves his keys in the car. The valet doesn't even ask to assist with the unload, do we need anything just hops in the car and goes. Weird in my mind but i have to drop my 5 star back ground and think well not everywhere is like the such and such seasons. So we enter we are greeted by the host who was one of 3 only bright spots in this entire experience and you guessed it she's black. No more than 2 mins from the greet the valet rushes in with my laptop he has the fear of god on him. Im wondering how and why does he have my laptop in my his hand and says "sir your laptop was on the hood of the car(the laptop is black MAcbook Pro 13inch with a black hard case) The car is a White Jeep Cherokee) as i was driving the laptop fell of the car. Now i pause i need that for my job, i came here to write and chill and thats the last thing i expected or wanted to hear.I dare not take the laptop from the man and i say wait what happen, he re explains and tries to hand it to me i said no im sorry the last time that item was in my possession it was intact im afraid to touch it now. He looks at me and then the white man next to the black host and the host says im scared i say of course thats an expensive laptop im afraid to open it because i know ill be upset and going to want to understand the order of procedure that my laptop which should be in my bag ended up not in the bag in the car but on the outside on the ground. Valet stands there and then gives the laptop to the host to open it. Relief the laptop is fine. Flash forward 45 mins in after we get up there find a spot by the pool lay the baby down take our seats and crack open my laptop start typing keys and a server tells me hey you have to type in the lounge not the pool i apologize. its a beautiful day out who doesn't write by the pool ok weird rule but i also understood ah privacy exclusivity. I reach to power off my laptop and there it is what we feared all the cracks over the laptop. I show the server hes immediately remorseful empathetic and apologetic when i tell him the simple situation . He says wait right here. stay tuned.
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