Good but Frustrating - Smyth Chicago - Reserveringen te koop
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🙂 4/5 - Good but Frustrating
By 👻 @John, 08/12/2022 3:00 am
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Like other reviewers, I find this restaurant hard to assess. The room is lovely, warm and casual. The noise level was low and calm. The service was certainly not "fantastic," as some have said, but it was quite professional by post-pandemic standards. It is not, for example, anything like the old Tru (ah!) but is better than most places in Chicago. All service persons were well informed about the food and could explain my questions about even minor details of the multi-level food. Door staff was excellent. The food itself is complex and generally executed at a high level. Plates are very small, however, and at times are simply frustrating by their limited size. The lovely lobster, for example, consisted of about a postage stamp (literally) of thin lobster, accompanied by about two teaspoons of lobster mousse. The best comparison of the concept here in my experience is Per Se in New York, though Smyth does not offer the sophistication, course size, or panache that Per Se provides. That said, the experience is frustrating. For one, it is very expensive. We broke the $1000 barrier with the mandatory tasting menu for two people and one bottle of wine. Second, Smyth purports to celebrate the food of rural Virginia, but I seriously doubt that anyone unaware of this claim would draw any link between what was presented and Virginia. Third, as many have rightly complained, the bill includes a mandatory $160 "service fee" that is NOT the tip and does not go to the staff. If you add a 20% tip, as usual, you have really paid through the teeth for the privilege of eating here. For me, that is a reason not to return again. Most seriously, there is no menu. So if you are in any way interested in wine, you don't know what to order because you don't know what you're going to eat. The owners must assume that their guests have no serious interest in wine, as ordering a bottle without even knowing the menu is about as amateurish as it gets. Getting the over-priced pairing options is no better, because there's no menu for what that includes either. Combined with the $160 fee, I find this amazingly arrogant. We were told that we would receive an email with the menu later. Seriously? I just paid over $1000 plus tip and have to print out an email? I'll pass.
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