I really hate that I have to write this and give SB Wine - Santa Barbara Wine Collective - Reserveringen te koop
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🤢 2/5 - I really hate that I have to write this and give SB Wine
By 👻 @Sayeh Z., 08/07/2022 3:00 am
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I really hate that I have to write this and give SB Wine Collective 2 stars, however when something happens to ruin your whole time there, really offsets the rest of your experience.Tucked behind Figueroa Brewing and Helena Ave Bakery by day/wine by night, SB Wine Collective has an amazing selection and choices for everyone. The woman who helped us was generous by allowing me to try something until I found what I liked, going as far to suggest wines for me for my particular taste. Very nice ambiance and games to keep you entertained in their patio. What went wrong though? As we were playing a game, my friend accidentally knocked over the wine glass in which the pieces came in (imo poor choice as I'm sure tipsy guests do this often). As staff came to help clean up, my poor puppy was pretty scared and began barking at the mop as I tried to calm him down. This literally took no more than 3 minutes time and we were apologetic that we broke the glass, the woman who was kind enough to say "no problem happens all the time".But now- the manager decided to come and give us a lecture on how my dog whom everyone kept coming up to to pet was a bother and he received complaints and that I needed to "take care of the situation". Talk about a total buzz kill- literally. I was more in shock as this place had tons of people talking, women on the other side laughing screaming, and customers who kept coming to my pet to pet him without permission. Yet WE got reprimanded. When I went after to talk to the manager saying I did not appreciate his tone or attitude , he proceeded with more lecturing and tales of how his own dogs barks followed by what he does in the situation. Then when I said it had only been a few minutes, he had the audacity to tell me "seriously? It's been 20 minutes your dog had been barking." Not only was that incorrect, it was out of line. To be fair, I completely understand his perspective of keeping other people happy, but the tone and overall experience left a bad taste in my mouth, especially for a winery....So if you decide to go, in all honestly decent place, but felt pretty snooty snoot to me in the end.
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