If I could give no stars I would. - Sandbar Sports Grill Miami - Reserveringen te koop
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🤮 1/5 - If I could give no stars I would.
By 👻 @Clare M., 03/17/2022 3:00 am
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I am completely dumbfounded by the complete disrespect this establishment has for its customers. My story is similar to others, so this is for a fact an honest testament to the service. My friends and I who are all 22+ had our ids checked at the door. After doing so we sat down and ordered a pitcher. We were having our drinks when out of no where the bouncer who checked our ids at the door came storming in and started grabbing our drinks from our hands claiming we were underage. If you believed we were underaged with fake ids and you were positive of that why would you let us in the bar? I had to call the police and go back into the restaurant with an officer, who verified that my Id was in fact real, in order to ask for a refund, which I did not receive! I was verbally accosted and cursed at by management and said bouncer, tried to tell me I was trespassing as I waited for said officer outside. He tried to kick me! To deny someone entry from your place of business is one thing. But to serve someone and physically take what has been paid for out of their hands is another. Especially because we had done nothing wrong and nothing to warrant such an aggressive and physical altercation. I received no refund. I was instead handed one singular beer to make up for the $40 pitcher they had taken from me. This is not how you treat people. Just disgusting customer service and attitude.
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