Christmas disappointment - Ruth's Chris Steak House St. Petersburg - Reserveringen te koop
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😒 3/5 - Christmas disappointment
By 👻 @PatD, 12/26/2022 3:00 am
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I want to start off by saying the staff has no control how long guests linger after dinner, so I give them a break there. Reservations were for 4 at 1:45PM. They were very busy, every seat at Bar was taken, only 4 chairs in the lobby for waiting. Lots of tables ourside but is was a VERY COLD day especially by Florida standards, so waiting outside was out of the question. Waited over 20 minutes to be seated after our reservation time. Once seated, immediately approached asking if we wanted water, that took over 20 minutes to get, our waiter had been back multiple times and eventually he got our water. Ordered cocktails, not bad timing there but one was not correct so had to go back and replaced. Then some bread and butter came. Ordered appetizers, arrived timely. Dinner did take a while but expected because of the crowd. When dinner arrived, one side dish was incorrect, when replace dish was cold. Food was excellent as expected but coffee after dinner was cold. Some desserts offered were not available, ran out. And it was only 4 PM or so with a crowd waiting by the door. Got checks and paid. All in all it was not up to expectations even if it was Christmas Day. They required reservations, knew how many guests to expect, no excuse for some of this. Hold up seemed to be in kitchen. Floor staff were doing the best they could. It was almost like they were suddenly slammed with customers but we all know that was not what happened. Like I said, a Holiday disappointment.
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