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Royalton Park Avenue New York Tripadvisor Reviews
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29 Reviews
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Convenient, beautiful!
Beautiful balcony view! Paul and Juan were so great and helpful at check in. Perfect location, close to everything. Near lots of bars, restaurants and Penn station. Convenient and safe, thank you so much to the staff here! They are the best!
Be the first to ReplyMy recent stay at the Royalton Park Avenue Hotel was superb.
My recent stay at the Royalton Park Avenue Hotel was superb. Paul, the MVP at reception, ensured a seamless check-in, while Juan, the tribal chief, provided invaluable local insights. The hotel's elegance and prime location made it ideal for both work and leisure. Highly recommended for a top-notch business trip in NYC.
Be the first to ReplyNoisy Room
Noisy room; TV did not work most of the time. Even though I reserved a non smoking room, I would smell smocking especially at night. I was promised to move to another room but I did not follow up on it because I decided I will not be using this facility in the future,
Be the first to ReplyExcellent
Everything was excellent ! The front desk personal was very nice and professional … our three rooms were beautifuls and very cleans! Thank yoy so much !! Todas las atenciones fueron muy profesionales, especialmente los muchachos del front desk !
Be the first to ReplyFavorite Spot in NY for Business
I’m having an extremely nice stay at Royalton Park avenue. The staff are super friendly, Paul was exceptional, he was kind and helpful and helped me find my way around this part of the city. The hotel was clean and comfortable with great hot water, fast WiFi and a great view. This has been on of my nicest stays in New York, I’m looking forward to stay here on my future trips to the city. Thanks to all Paul and all the staff that made me feel at home.
Be the first to ReplyUnreasonable service charges
Be warned, on their website it states all rooms include eg pool / gym / rooftop bar / WiFi/ long distance calls. None of which we actually used however we were charged 45 dollars a night plus tax which totalled over £200 dollars. Absolute joke, if we had have been told this anywhere in TC's / via British airways or at reception we would have gone elsewhere as that £200 would have been much better spent at a nicer hotel. Location good. Standard rooms and indifferent staff. Would not go back
Be the first to ReplyExcellent accommodations!
Awesome experience. The staff is super friendly. Very fashionable and modern hotel. Lots of nice coffee shops and restaurants within walking distance. Excellent lounge, spacious room and a great view Clean interiors and good collection of amenities.
Be the first to ReplyGreat spot to be
If you’re in flatiron and want to be uptown or downtown in 20min this is the place to be - clean friendly, what more can you ask for? Plus they have a rooftop bar which is always a fire spot to catch a city vibe
Be the first to ReplyHelpful and friendly
Paul was very welcoming, and very chatty, helpful and friendly, and very informative. Letting us know the pool is being refurbished in March so we can use it till 11th March. Easy to find and great location. Would recommend any friends to visit!
Be the first to ReplyThe WORST customer service for business
I booked a room for an overseas client at a hotel I hadn't dealt with before. Unfortunately, it turned out to be a terrible experience. The service was extremely poor and I would not recommend doing business with this hotel. The reception and administrative personnel were a nightmare to deal with. New York has plenty of hotel to do great business with!!!!
Be the first to ReplyGreat hotel with the greatest, friendliest and helpful staff
Had a great stay at the Royalton. Was there for nearly two weeks on business and it felt like a luxury home. Shout out to Paul, Omar, Gabbi and Louis at the front desk. From the moment we arrived Louis greeted us and walked us in to check in. Each night we saw him he welcomed us back and even said he does a little of everything around here. Louis indeed does do everything. He helped us with our luggage, got us set up with a fridge and microwave and was just great for a casual chat after a long day. I looked forward to seeing him each nigh when I came back to the hotel. Gabbi always greeted us with a warm smile and was very knowledgeable and informative about the hotel. We got great bar and Restuarant recommendations and a talk about the hotel’s history and future plans. I’m looking forward to warm weather and spending time at the rooftop pool. Speaking of the rooftop the bar up there is great and Hector is fantastic. He never stops moving and makes great drinks either from the menu or anything you ask for. The happy hour was great with good priced drinks and half priced small plates. It was a sad feeling checking out knowing I would not be back in the evening. I look forward to our next stay and seeing all of my new friends. Can’t wait for another opportunity to stay at The Royalton.
Be the first to ReplyJust a short trip to relax, and get away for a couple days.
It couldn’t have been better. The Front desk staff was great, not only at check in, but every time we left the building, and came back, all of the front desk staff, including Courtney, Nina, Jackson, and Paul, greeted us by name, and were extremely helpful. They would give us directions, make recommendations, anything we needed, they were more than willing to help. The Bellman were great also. Louis, and Brandy helped with luggage, held doors open, just made us feel completely at home. Probably the best stay I’ve had in many years. Thank You so much.
Be the first to ReplyGreat hotel
Our stay at the Royalton was great. The service, room and cleanliness was impeccable. We also enjoyed the drinks and small plates at the rooftop bar during happy hour. Will definitely be back!
Be the first to ReplyBest Concierge Ever!!
We had a great stay at the Royalton Park Avenue, the rooms were huge for NYC, the restaurant was great with a fabulous bar in the evening. What made our stay very special was our concierge Ryan Frostig, he took such good care of us and sorted out all our plans and reservations from a recomending the best slice of Pizza to getting us reservations in some of the best resaturants in the world!! We would certianly stay again at the Royalton Park and cant wait to see what Ryan has in store for us next time
Be the first to ReplyMy go to hotel in NYC
The Royalton is one of my favorite hotels in NYC. I’ve traveled a lot and stayed in many hotels in NYC, but the Royalton is by far the best. Location is great, the workers are respectful and kind. Highly recommend!
Be the first to ReplyA fabulour hotel!
This hotel is so great. Every single employee is helpful and friendly. It's got a great location, the rooms are quiet and clean and comfortable. Everything about it was A+. I will always choose to stay here from now on. And a special shout-out to employees Paul, Omar, and Juan.
Be the first to ReplyLovely 5 nights stay in the Royalton Park Lane South.
Travelled to NYC to visit family. I love the Royalton's location on Park Avenue South great for walking and Subway access. The room was good sized and surprisingly quiet for its city location. Staff are very friendly and efficient. Great views of the city and Empire State building from the roof top pool and bar. I really enjoyed the visit and plan to return next time I visit NYC. Useful hint remember to quote the Park Avenue South address when hailing taxis etc as there is another Royalton hotel in NYC.
Be the first to ReplyExcellent staff; excellent location and definitely, excellent service!
After reviewing several hotels in the area, we are glad that we settled on the Royalton Park Avenue property. The location was perfect for our mother-daughter retreat because we were able to walk about 30 minutes uptown or downtown to reach our shopping and restaurant destinations. Access to the subway stations when needed, was very convenient. Upon check-in at 10 a.m the doorman, bellhop and front desk representative (Courtney) were very welcoming and knowledgeable with the area. Throughout our stay, they always acknowledged us when we left and returned to the hotel. The housekeeping staff did an excellent job cleaning our room and supplying us with extra toiletries. Awesome service! The fitness center is clean and offers two treadmills, one elliptical and two Peloton bikes, plus a small area for strength training. The only drawback is that the cardio area doesn't have any TVs to keep your mind off of your workout. If desired, you should take your own device. I would definitely stay here again if the price is competitive and I highly recommend it to others who want a convenient, safe location with great service.
Be the first to ReplyMy second time here. Love it!
Me and my husband checked in for our special occasion. This is our second time here at the Royalton park ave hotel. Receptionist Paul at the front desk was very nice to us. He made our experience at this hotel delightful!
Be the first to ReplySpectacular Hotel!!!
My stay at the Royalton could have not been any better. Excellent customer service & very courteous staff. From the moment I arrive I was warmly greeted by the front desk. Very large & spacious room definitely very big by NYC standards. The hotel offers room service & has a roof top lounge with very good bites & cocktails. Unreal experience, I cannot wait to come back to NY.
Be the first to ReplyHidden Gem!!!
I was there for five days to execute a small meeting for a client and I was so amazed at the level of service, both professionally and personally! I wasn't quite sure how a smaller boutique hotel would meet the expectations of a corporate event and what they are used to but, wow, it far exceeded expectation!. The room, the food & beverage, and the audio-visual services provided were perfect and accommodating for all the client's needs. On a personal note, the sleeping rooms are oh-so spacious, not what you normally get in a NYC hotel! The rooms have every amenity you can think of and need. The rooftop is lovely for gathering, doing work out of your room, relaxing, having a drink, or sitting by the pool. I love the location of the hotel and its easy accessibility to Chelsea, Soho, Union Square, Herald Square and more. Last but certainly not least, I cannot say enough about the staff at this hotel. From the moment you step in the door until the moment you leave, you are given the best of personal attention. I need to mention Mallory, James, and Jeany, whom I cannot thank enough for all of the meeting needs and details. And for all of the personal touches, big kudos to Omar, Jackson, Juan, Louis, Dan, BK, Dindin, and those (big apologies) whose names I have forgotten. I will definitely stay here when I come back to NYC!!
Be the first to ReplyAMAZING
Amazing service and extremely welcoming. Paul at the front desk helped us check in so quickly and had such a pleasant demeanour. I will be coming back here strictly because of him, the hotel is stunning too!
Be the first to ReplyHighly recommend!
Trendy Hotel on a great location. Staffs are helpful and supportive on any questions asked. Beautiful rooftop lounge with great views specially of the Rockefeller building. They do events there as well and all their F&B staffs are amazing. All in all Good vibes!
Be the first to ReplyA Rambunctious Hotel.
Chucked on Park Avenue at 29th Street, sits the Royalton amidst a flurry of office buildings. The hotel is walking distance to sights including Times Square, Empire State Building and more. This is a party hotel and is a favourite for hosting A-list events. I was delighted in my spacious Deluxe King room featuring residential-style decor accented by splashes of 'magenta pop' and brown walls. A highlight was the floor-to-ceiling windows which afforded facing views of Park Avenue. It was outfitted with ample high-tech room appliances as well as a modern reading chair and bistro tables. The bath was sizeable and granitized with tub & shower. The Royalton has a fleet of eating and drinking venues. The Ivy Room Piano Bar is the main dining, drinking and entertaining option of the property. The Rooftop Bar & Lounge is party central serving cocktails, wines and small plates. The hotel has an abundance of bar space in order to cater to the nightlife drinking demand ........there is just an impressive amount of space to party. Addition amenities include an outdoor heated plunge pool with magical views of the Empire State Building, available for year-round dips, but, another hub for party goers. A 24 hour fitness centre procvAided me with a facility to exercise on the road and for those that must work, a 24 hour business centre is available. So, if you want a stay at a sleek, convenient, fun vibe hotel........then try the ............ ........Royalton Park Avenue............A Rambunctious Hotel.
Be the first to ReplyAmazing City Hotel
Amazing Hotel right in the heart of the city. Staff was attentive to our needs and very knowledgeable with directions. Room was very spacious and has a fully stocked mini bar. We are a family of four and most hotels in the city can't accommodate us, however, David Cabral assured us that my family would be. He was right, we all sleeped comfortable.
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