Zanzibar - the air is out (for us) - Restaurant Sansibar Sylt - Reserveringen te koop
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😒 3/5 - Zanzibar - the air is out (for us)
By 👻 @Chrisws, 04/04/2024 3:00 am
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Where has the ease with which (for us) this good feeling was conveyed here gone? Where have the cool waiters gone who made you feel that everyone was equal, everyone was important and who wanted to make everything possible? Why is the food (for us) no longer so above reproach, so that you could simply order anything from the menu and already knew beforehand that it would be simply fantastic? We were there again the day before yesterday and were looking forward to it - since we had children, we prefer to come in the afternoon because you can get a seat without a reservation. But then somehow everything went wrong and we don't seem to be the only case, as other guests told us afterwards - the magic is gone, the air has gone out of it. For us at least. Ordered food 4 times, a bottle of wine, cold drinks for the children. Children's drinks arrived after 3 minutes, the curry sausages for the children after 5 minutes. It felt like we hadn't quite arrived yet. The wine came after 15 minutes, along with the first "adult dish". The second main course (dish of the day...) came after 30 minutes - "there's nothing we can do about it," said our friendly waitress. The currywursts were, as always, beyond reproach, but not the main courses for the adults. The dish of the day (fish & chips) in particular was boring, tasteless and not at all wow, like every other dish of the day or special. And who actually serves fish & chips with green sauce? All the other tables had the obligatory small salad beforehand, but not ours. We looked around and noticed that all 3 tables that were looked after by "our" waitress had no salads. We then asked the otherwise nice lady about it, and the answer was: "Yes, that's an optional rule, salad is only available on request. Just like steak knives." Guys, what nonsense - since when has something like that been around? But apparently all the other dozens of tables had already known about it and asked beforehand. Optional rule... 4:45 p.m. - it's urgently time for dessert. "Can we still get a Kaiserschmarren or is it too late?" Answer: "No problem, if I order it now, it will be there in about 20 minutes." Asked when do we have to vacate the table? At 5:15 p.m., please. OK, 10 minutes is too short for us, anyone who knows Kaiserschmarren knows why. Service: No mercy, no flexibility: "Well, that's it, instructions." By the way, when we left at 5:15 p.m., exactly 3 tables were empty. You can guess which ones... When paying, I told our sour-smiling lady again that we weren't happy - she politely ignored it with a friendly "No problem". 3 stars anyway, because maybe it was just an exception and the wrong service and maybe it will be better next time. But the magic is over, that feeling is gone. For now.
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