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Restaurant Matsuhisa Saint-Tropez Ramatuelle Reviews
Wonderful meal
Magical, unique place. An idyllic setting, a service operated by young, very pleasant and competent people. A “surprise” meal around fish which enchanted us.
Absolutely terrible experience!
A lovely view, and it all ends there. After being shown to the worst table in the restaurant I was able to negotiate a moderately better spot. Our clueless and unenthusiastic waiter came and went and finally took our order. The sommelier was actually a bright spot. For two glasses of wine he was extraordinarily courteous and even opened a new bottle that was colder than the one we tasted. He deserves 5 stars but he should go work elsewhere. The food (including a 14 euro bowl of white rice and a 9 euro single mochi) was fine, but nothing special. The complete downfall occurred when 3/4 of the way through the meal a bee landed on my wife's food and remained there. When we mentioned this to the waiter the response was that they are not in control of nature and then he took the plate away. No offer for anything else, despite the food not being finished, No clean plate so that my wife could eat the remaining side dishes. Upon realizing that no resolution was forthcoming I got up and walked across the restaurant to complain to a manager. She reiterated the lack of control of nature and reluctantly asked if my wife wanted more food. Since we were almost done, and already offended, I said no. No follow up apology to my wife at the table ensued and no offer of anything to rectify the situation. Still unsatisfied with the response, I asked my friendly sommelier if there was another more senior manager that he could send over. When she finally arrived I got the "I'm not a beekeeper" story for the 3rd time and not much else. We were offered after dinner drinks which we declined. When I asked for the check manager #2 brought it and said that she took my wife's entree off the bill as well as our desert (the single 9 euro mochi). I told her that it was the lack of apology or attention that was unforgivable and not the economics of the dinner. She then revised the check and took off the 2 glasses of wine, so she took my complaint as a negotiation. Absolutely not how a restaurant of this caliber in a hotel of this stature should perform. Poor choice of personnel, lack of training and a terrible attitude all at very full prices. Go to Gigi instead. We had 3 wonderful dinners there in a better environment and with a very friendly staff.
HORRIBLE HORRIBLE HORRIBLE
HORRIBLE!!! We had a reservation for 8 make through American Express Centurion and we were turned away. DAPHNEE who claimed to be the “manager” was horrible. Unsympathetic and not helpful. There were plenty of empty tables and still would not help us. I would never go back. We have a reservation at the hotel which will be cancelled and I will never go back there. I was embarrassed to make my whole group wait only to be met with such disrespect. It’s the first at such a great resort. Unfortunate it’s the employees that make or break the experience. Daphne should be fired. She belongs in no restaurant anywhere in Europe. Really disrespectful. I Will be contacting the hotel management tomorrow. Really terrible attitude.
Dinner with friends
Good morning, We had a great time at Matsuhisa. However, the sommelier recommends a Vouvray, describing it as dry and mineral. At the opening it is in fact a soft Vouvray. It’s very different though!! Well-mastered cuisine. Despite this, we had a nice time. THANKS,
Excellent
Excellent food and service. Wide options of food. Dumplings were really great. For dessert: sub 0. Very good wine menu. A bit pricey but definitely worth it.
Connect with users posting reservations for Restaurant Matsuhisa Saint-Tropez Ramatuelle
AppointmentTrader is a community-driven platform where users can exchange their reservations or leverage their personal relationships with Restaurant Matsuhisa Saint-Tropez Ramatuelle. Buyers can make informed decisions using automated seller ratings, which reflect past transactions and reliability.
Each posting on AppointmentTrader shows you which user submitted it and along with that provides a trackrecord of that user which indicates how much experience
the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to Restaurant Matsuhisa Saint-Tropez Ramatuelle at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Restaurant Matsuhisa Saint-Tropez Ramatuelle page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* BraveCloth47, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's bid.
* BraveCloth47 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to BraveCloth47 for any questions Peter may have as BraveCloth47 user fills the bid.
3.) Finding the Reservation
* BraveCloth47 now uses their connections at Restaurant Matsuhisa Saint-Tropez Ramatuelle to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If BraveCloth47 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, BraveCloth47 receives the $200 reward which is credited to BraveCloth47's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Restaurant Matsuhisa Saint-Tropez Ramatuelle!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
