Great food, terrible service - Puglia New York - Reserveringen te koop
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New York's Best Restaurants that are most frequently booked by customers of Puglia New York
🤢 2/5 - Great food, terrible service
By 👻 @stevepicks2018, 08/08/2022 3:00 am
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Our last night in New York on a holiday we had waited for three years, our booking was accepted at 9pm but they couldn’t wait to get rid of us from the restaurant, it seemed like someone had accepted our booking and had made a mistake for doing so. The food ordered was not what came out to us, even though very nice food indeed, and while we were eating the food, the waiter came up three times to try to take the plates away, even though we had clearly not finished. When challenged about these issues, it was stated that they would decrease the service charge by 50% but then added on a credit card fee for using a Revolut card. We hadn’t occurred a few for using this card the previous two weeks in four states we had travelled.
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