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Pizza Pilgrims Covent Garden London Reviews from The Last Year
Banging
Omg what a fab night we had in PP tonight! Food was top notch!! And vibes were immaculate! Stay we’re so friendly and the food was 10/10
Poor customer service and vaping inside allowed?
Visited for lunch after having the brand recommended to me. Restaurant was small and cluttered and our table was so close to other diners we felt as if we were sat with them with not much privacy. From what I could tell the majority of staff seemed polite and on task. However our side of the restaurant was being served by 2 girls who had very abrupt and poor customer service skills. They were both Eastern European with long curly hair which I believe should have been tied up when dealing with food too. Food was average. I found the pizza base quite puffy so not very filling and the amount of ham on our pizza despite paying £3.50 extra for it was laughable. When we were ready to pay we alerted one of the aforementioned staff members. She stopped then became side tracked when one of the chefs shouted over to her and decided to stop dealing with us and wander off into to the kitchen area to talk to him instead giggling and joking around with him as we waited. She never came back to us! A fellow diner was openly calling at his table and no staff stepped in to stop him. We finally had to approach the counter to pay. There were 4 waitresses behind the counter. All of them were apparently unable to see us. After a moment we called ‘excuse me?’ To the closest one. She seemed put out to have been called and when we told her our table number she snapped ‘ it’s paid!’ Very abruptly. As it turns out she was wrong and had messed up our order/ payment etc. Very disappointing. Felt really unvalued as a customer. Only enjoyment here was the delicious cherry soda drink
the best pizza in London
I have never eaten such good pizza outside of my home town of Sicily. The place is really welcoming and the staff are very kind. thanks to Ilaria we had excellent advice on pizza and beer to have. the price is very fair for the quality and location. truly compliments. we will be back very soon
Great pizza and reasonable price
Very cramped restaurant and music was a bit too loud but importantly the pizza was gorgeous. Well cooked and reasonably priced.
Huge disappointment! A broken promise
Really disappointed. The pizza chef is very stingy about the quantity of ingredients. Of the 4 pizzas ordered, all 4 clearly lacked tomato sauce. The same goes for mozzarella where you can guess the number of pieces placed on it. L Adding artichoke at £3.50 is clearly not worth the price or it is also clearly rationed. Dips that come without bread are misleading. We ask for pesto and you receive a small pot of “pale green mayonnaise” ditto for “garlic & herbs”. On the menu available on the restaurant's website, there is mention of arancini. Don't expect to have any, there aren't any. Finally, we were brought menus that had obviously been used as trivets by previous users because there were tons of stains and even a patch of what appeared to be "pesto sauce" smeared on the menu and which made it partially unreadable 🤢 In short, the dough is good made with quality flour (Caputo), the setting can be nice (a bit of a canteen). 30min wait for a promise that was clearly not kept.
Below average
If you love sourdough pizza, go to Franco Manca instead. The pizzas at Pizza Pilgrims are mediocre, dry, salty, with a meagre amount of toppings. PP is also below average for vegetarians. They even lie on their website about certain ingredients bring vegetarian. And the tables are dirty.
Poor service & beware if gluten free!
Our group of 6 planned to eat at Pizza Pilgrims due to their offer of gluten free pizza. We had heard it gets busy so arrived at 11:45am to get a table (the place was full upstairs by midday!) The restaurant was tricky to navigate due to space between tables etc so it was an uncomfortable experience getting in. The menu stated that any of their pizzas could be made with their homemade gluten free pizza base at no extra cost which seemed great - however this was not the case. Having ordered drinks and food for 5/6 of our party I ordered a gluten free pizza and was told they do not serve gluten free pizza until 4pm. This was not indicated anywhere on the menu and we were not informed of this when we sat down. Given the rest of our party had ordered, and given we had 3 children with us, it felt too late to leave at that point. I asked if I could have anything else on the menu instead and was just told ‘no.’ I asked if any of the food could be adapted as I am gluten intolerant not coeliac but the waitress was very rude and seemed frustrated that I wanted to try and order something else! In the end I had a burrata salad without the bread, a cucumber salad (which was just cucumber with vinegar) and some olives. The other food was fine but certainly not worth the money. The rest of my party did enjoy their pizzas which was good however the white wine we were served came warm and therefore we had to ask for ice which was not ideal. The only redeeming thing was the Pilgrim Spritz which was lovely! After 50 minutes we were done with our meal and the bill was placed on the table almost immediately after the plates had been taken away (we hadn’t asked for it!£ I appreciate that there was a lengthy queue outside but most of us were still finishing our drinks when the waitress came over with the card machine! We felt a lot of pressure to leave and all in all felt like we had really poor service (particularly given they added a 12.5% tip to the bill!) We certainly will not be going back and definitely do not recommend for those who require gluten free!!!
Not great
Waited 30 minutes for a table in a makeshift queue outside the rear exit and was constantly overlooked by the staff who were letting party’s of 4 more in first. Very tightly packed inside with a rustic Italian feel to it. I asked for a gluten free 8 cheese pizza and my partner had a normal 8 cheese pizza. They arrived promptly and looked great. I started to eat my pizza and a waitress rushed over and said I’m sorry sir we have given you a gluten pizza by mistake and took it away. It was replaced a few minutes later but was undercooked and bland. They let me off with the cost of the pizza but our meal was already ruined.
Void online order
Choice in Covent Garden district, 28 m from the apartment Online ordering and payment Confirmation receipt: pizza collection is done in another establishment 7 km away Refusal of reimbursement Very disappointed Joyce
Best Pizza Napoletana in London.
Pilgrims delivers the best Napolitano pizza experience. Their quality and fresh produce dough is worth trying. Resources like Farina Caputo brought from Italy 🇮🇹 enhances and keeps their pizzas above others who can't afford to make proper pizzas.
Yeah this is pretty bad pizza.
I just tried a spicy pepperoni with friends for lunch and it was not spicy, didn't have much flavor, and the dough was very undercooked. I saw another pizza from a co-worker that appears to have fries on it or something? What. I need to take a pilgrimage to New York and get myself some proper pizza.
Came here after walking around and being very hungry and
Came here after walking around and being very hungry and tired. The wait wasn't too bad; maybe 15 minutes or so. The inside is small and cozy, but they have outdoor seating if you'd prefer. We got the Margarita pizza, another extra cheesy pizza, pickled cucumbers, and iced teas. All of the pizzas were fantastic. Crispy, thin outer crusts with soft doughy insides. The cheese was fresh. The pickled cucumbers were not for us- they were in some type of oil, and we were expecting vinegar. Overall; fantastic place and can't wait to return.
It was amazing.
I had the margarita pizza and it was superb. The service was great they were attentive and we happy to help. The restaurant itself was adorable and very welcoming. Defiantly a place to stop by for some good pizza.
Was heading to a comedy show in Soho might stop by for some
Was heading to a comedy show in Soho might stop by for some pizza. A few gentleman on the outdoor seating were eating what seem to be some pretty tasty pies; I was intrigued. The server was polite and friendly, helping clear A table outside for me so that I could enjoy the nice summer evening. The pizza was tasty, and I would like to try other ones if I get the chance to go back. The server said that their menu has been entirely revamped recently and offered some suggestions. I think I might skip the Italian soda next time, as it was £3.50 and just okay. Honestly, I think that's less about how PP prepares their Italian sodas, and more about how I feel generally about the drink.
Amber and Alessandro were excellent! The food was fantastic.
Alessandro recommended the spicy pepperoni pizza w honey + Mac n cheese balls. EXCELLENT!! Then for dessert he suggested the Nutella Tiramisu. I don't love either of those things, but together they were great! I'll be back!!
We had buffalo margherita and mushroom + truffle pizzas.
They were both lighter in terms of flavour although the base was very nice. Also, the mushroom pizza had sprinkles of sugar (yikes). I assume it was a mistake. The service is quick. It's small-ish inside, which can make the place a bit noisy. But that's part of the eat out experience.
London's Best Restaurants that are most frequently booked by customers of Pizza Pilgrims Covent Garden London
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
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Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
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Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
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Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerCancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answer