Disappointment - Phoenix Restaurant Chicago - Reserveringen te koop
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🤢 2/5 - Disappointment
By 👻 @Christine H, 05/09/2023 3:00 am
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I was so disappointed in my dining experience at the Phoenix. I had been there many times over the years. It was one of my favorite restaurants. It had survived the COVID shutdown. I have no idea what they did during the shutdown. When we arrived, we were escorted to our table. Along the way we could not help noticing the dirty, spotted chair covers, the faded, dirty carpet and the filthy bathroom. The bathroom was a mess, no soap, no towels or air dryer. Our reservation was for 5:30 p.m. There is no excuse for any of the mess we encountered. There were 3 of us at the table. Two of the dinners were as ordered and delicious. My dinner was a pork selection. It was dry, tough, and almost inedible. I did not return it. By this time, I just let things go. It's a shame that this once wonderful restaurant has allowed their standards to drop to this level.
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