Perkins Restaurant & Bakery New Brighton Tripadvisor Reviews - Perkins Restaurant & Bakery New Brighton - Reserveringen te koop
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Perkins Restaurant & Bakery New Brighton Tripadvisor Reviews
Latest Reviews On Tripadvisor
10 Reviews
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Kitchen was very slow to process orders...
Although our service Diane provided excellent service, we were let down by the kitchen staff. We placed our order at 6:29 on Wednesday, 9/6 and our order did not come out until 7:15. Poor Diane kept coming to our table and apologizing for the delays. We weren' the only ones who kept asking. There were several young men who told us they had waited just under an hour. None of this made any sense as they restaurant was not even half full and there were at least 3 servers on staff plus the front end shift manager. When the food did come out, my steak was over cooked and the omlette my friend order looked like it was a kids plate. It was very obvious that this location lacked management and I feel like all the servers were under alot of pressure with limited staff and the issues in te kitchen. I don't think we would stop back unless the management improved the level of service. Very sad as Perkins is our very favorite restaurant!
Be the first to ReplyLater dinner was outstanding
Arrived one hour before closing and all 3 or our orders were great. We were all really pleasantly surprised at how good everything was! Nice waitress--young lady with glasses--polite and didn't rush us at all.
Be the first to ReplyDelicious breakfast all day long!
We had a great lunch here with family while we were visiting. All the food was really great and our waitress was attentive. This is a nice Perkins and we are never disappointed here.
Be the first to ReplyBreakfast with my son.
I went to this location today 6/10/21 around 11:00 A.M . Hopping to have a good time with my 10 year old son. We walked inside and stand on the waiting spot to be seated but no one wanted to greet us, even the manager she just walked to the back as if we weren't there. We were confused if we have to seat ourselves or wait then after a while a guy came and say "can I help you?", I was like what do you mean because he saw us walked in while he was on the other side. I asked are we supposed to seat ourselves? He said I don't know if you stand there to pay (argumentally) I responded we just walked in. He wasn't welcoming at all, any way we followed him to the seats. Then a server came and said, the server of our seat is busy with a party guests so she will help which I didn't had a problem. Then she asked what we want to drink and take our order in rush. After she brought our drink we waited so long to get our food, I can understand they might be busy. After our food came it was hard to get her to ask for a coffee, by the way she kept going to her other tables passing by us but didn't gave us a chance to ask. Once I get the chance I asked if I can get coffee, she brought me the coffee jar and mug and left so fast, there was no sugar or creamer on the table which I believe she should bring or should ask if I need. Then same back and forth to the other tables across. Then the worest thing is she bring our bill while she bring her other guest's bill and left it on our table ( we weren't even halfway of eating) without even asking us if we need anything else. My son wanted a desert but she never showed back. Then we went to the front to pay, and I asked the manager if we can buy a slice of pie, a desert my son wanted and the manager said yes and thought for a second and went inside then the same server came and said oh sorry and charged us including the pie. I usually give tip as much as I can but today I didn't because she don't deserve it. Here what I feel is we are judged at the beginning that we don't tip plus we are immigrant. (Black). So our overall experience at this Perkins location is the worst will never go back there. Very disappointed. My message for them is Threat every one equal.
Be the first to ReplyRUN AWAY FROM THIS PERKINS
I would give the "overall" experience a neg 5, due to the store mgr. NEVER GO HERE if you value what you put in your mouth to eat. My spouse order the family deal on New Year Day. He was told it would be ready in 5 minutes. This was the 1st red flag i should have saw. I went there to pay for the meal and it was $9.99. I even said to the store mgr, something is wrong. The meal for family of four people was only 1 bag. Didn't think anything of it, so when i got to my vehicle, i checked out the food. Is was completely wrong. Went back in the restaurant, and demanded that i get my 9.99 back. The store mgr said he can't issues refunds. At that point, I was furious and decided that they can have the food and I will NOT bring it home to feed my family. The "store mgr's energy" was way to poisonous. DO NOT WASTE YOUR TIME TO GO TO THIS PERKINS. The Regional manager needs to know how mad this management is.
Be the first to ReplyStore manager cheated girl out of a quarter. What a shame!
February 2nd, Had breakfast here with son and daughter between 10am and 11am. Food and services were actually pretty good. Then, my 8-year old daughter says, dad, I need 75 cents to buy a fidget spinner ball from a vending machine. I said, here's a dollar bill, go to the front desk and get some quarters and buy the spinner. She comes back and I go I'd like to have my quarter back. She said she did not have the quarter. Then, the three of us go up to the cash register and the daughter says, I'd like to have my quarter back. The store manager looked at her as if she was from another planet. At that point, I knew I needed to step in. So, I'd said, she'd come here a minute ago to get change for a dollar, but only got 75 cents back. We are here to ask for the quarter. The store manager looked up at me, and said yes, sure, here it is. If a regional manager or someone from Perkins headquarters is readings this, you should know, you have a manager at this New Brighton store that cheats little girls out of quarters. How can you trust someone like that to manage a whole restaurant?!
Be the first to ReplyLunch before the Rehearsal Dinner
We chose Perkins because it was only about 1/2 mile from the Residence Inns and Suites where we were staying. Since we were having a big dinner, we chose to eat light, but enjoyed the waitress's friendliness and service to us. I would go back if ever in the area.
Be the first to ReplyFriendly suburban food
This is an especially nice Perkins which is tucked away in the corner of northeast New Brighton (e.g. close enough to the freeway to be convenient but remote enough to not be overrun).
Be the first to ReplyNice and Charming Restaurant.
I added another Perkins Restaurant to my list. It is nice. They have a good array of pastries. It is just inside the boundary of New Brighton. Across County D WEST is Roseville according to google maps. I would recommend this Restaurant.
Be the first to ReplyGreat meal and quick service
Great service and quickly handled for fast lunch. Food delicious and place was clean and well kept. Everyone smiling and we were pleased.
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