The food was fine, the service I experienced was awful. - OYSTER BROTHERS London - Reserveringen te koop
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🤢 2/5 - The food was fine, the service I experienced was awful.
By 👻 @Trix .., 02/23/2020 3:00 am
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I don't know if the general practice is to charge all patrons IN ADVANCE, but I was. I was not drunk or dirty and I speak politely. I wasn't wearing a suit with tie askew like many of the patrons, so perhaps I didn't look like their usual clientele. I could definitely see that I was not the only person dressed casually, however.Going by the other reviews here, I guess charging in advance is not a regular thing. Admittedly I hadn't made a reservation, but perhaps the charge was intended to reflect McDonald's-like service levels I experienced. Actually, that's doing McDonald's a disservice. Their staff is much politer and more prompt.I was seated on a very wobbly bar stool on the street - which was fine, it was busy. I would have preferred a stool that didn't wobble, but I had no luck stabilising it on the uneven pavement in the cramped space. I waited for nearly 25 minutes to get my order taken. Yes, I was timing it after the waiter went past me 6 times without acknowledging my presence, including to bus two empty tables. Yes, I had been trying to catch his eye, not engrossed in my phone. Yes, I made it clear it was just me eating. I was ravenous after travelling across about 8 time zones, and this was the only reason I didn't get up and walk.He only stopped because he took the order of a table of four patrons who'd arrived AFTER me and I actually stood up in his path and said, "I'm ready to order." After which, he was extremely prompt to return with the EFTPOS machine - it was there within 30 seconds, no joke. No, it wasn't a deposit/card imprint. I PAID for the meal I had just ordered.The food was fine. And at least it came out before the table of four's meals. Oysters nice and fresh. The bread was fine. I had something else I can't remember. It was fine. It was all expensive. According to other reviews here, they do specials - I never heard them.I was actually intending to make an evening of it - maybe have something else to eat like the whitebait, a dessert, definitely have a few beers. But having consumed my meal and a beer in about 20 minutes, and having already paid in full, apparently, I left them to it.I won't be returning. Particularly since it appears that the pre-charge is "selective".
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