Amazing…. Thanks to one member of staff - OXO Tower Restaurant London - Reserveringen te koop
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😍 5/5 - Amazing…. Thanks to one member of staff
By 👻 @Ben, 03/08/2023 3:00 am
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After arriving a couple of minutes late our coats were taken and we were told the table was running a few minutes behind. We were invited to sit at the bar and we did so, having our drinks and eventually being seated… after a half hour wait. Our water came and we waited a further half hour and didn’t receive our menus, so we were both very annoyed with the level of service we received. I called a member of staff and he genuinely apologised, offered us free drinks and bread, which we happily accepted. Service was from that moment on, second to none, the food was phenomenal and staff were friendly. Apart from the bump at the start, the overall experience was a 10. The name of said server that turned our night around was Mario or Harriet, my hearing is shocking. If he is the general manager then he is incredibly deserving of his position, and if he isn’t, then he deserves to be GM. I hope everyone reading this is lucky enough to be served by him.
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