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Ospero | West Hollywood Reviews from The Last Year
Excellent facilities, excellent service - the perfect base for our LA stay
Pendry was our LA base for 4 nights towards the end of a three week California road trip, and was exactly the right place to base ourselves and relax after 2+ weeks of one & two night hotel stays. The service was very very good - James the bellman helped with our many and heavy bags and gave us excellent recommendations of things to do based on what we said we liked. The valet guys, housekeeping texting to see exactly when we wanted our room made up, and the bar tenders at both Bar Pendry downstairs, and The Bar at Merois upstairs were excellent. When we checked in we were offered the chance to upgrade to a one room suite for an extra $130/ night - which we took and was a great decision. The room gave us loads of space to spread out and relax, and the bath room was the ideal hotel bathroom - and I've seen plenty at luxury hotels around the world. We even took a bath, which we rarely do. The room overlooked the Pendry residences and the spacious entrance for cars off North Olive Street, which gave an extra sense of space and quiet in a very built up and busy area of Sunset Boulevard. The best things: Location - for LA the things we wanted to do were easily drivable: Griffith Observatory; Mulholland Scenic Drive; the Getty Center; LACMA; the Peterson Auto museum; The Grove and the farmers market; Rodeo Drive (parking at SM1 for $4 for a few hours was the bargain of the whole trip!) Food & drink - we loved eating (& drinking) at the rooftop Bar at Merois. We often ended up going there rather than going out after a busy day sight seeing. Service - as mentioned above. Overall - we would definitely stay there again for future LA trips. It was expensive - for a UK visitor the exchange rate at ca. $1.25 and all the taxes/ add ons are part of that. But it definitely felt pricey for the whole of our trip compared to extensive US visits pre-pandemic. In the context of the ten hotels we stayed at, and all the meals we ate, across our 22 day trip, Pendry West Hollywood was excellent value for the comfort and service we enjoyed.
5 star
Had an incredible time at the Pendry West Hollywood! Would highly recommend this hotel to family and friends. The staff is incredible - especially Adrienne + Carlos! Beautiful pool, nice and clean rooms, and great rooftop restaurant. Can’t wait to go back!
Fantastic Service on our weekend girls trip
Could not have asked for a better experience staying at the Pendry West Hollywood for a long weekend girls trip. The rooms were spacious, and the service was top notch. In particular, the concierge Adrienne and Carlos were extremely friendly and more than accommodating of our groups needs. I couldn’t recommend staying here more!
Luxury Staycation
We had a luxurious and romantic staycation at the Pendry in the wrap up to my husband’s birthday celebration week. We were given the opportunity to upgrade to the fabulous Pendry suite and…wow! Absolutely stunning views: from the large panoramic windows that open up to the spacious balcony overlooking all of Los Angeles, to the bedroom’s view of Sunset Blvd, and even the lovely view of the Hollywood Hills from the deep bathtub and separate shower. The large king is very comfortable, and it is an entertainer’s dream. We actually adjusted some preset plans so that we could host some friends in the suite for cocktails as we took in the views. The service was excellent throughout. I’m sad to say I don’t recall the name of the lovely check-in agent I worked with in the lobby, but she was very charming and warm, and made sure to send up a nice surprise to celebrate my husband’s 50th. The rooftop bar and restaurant have a great casual chic ambiance, with a pastel art deco vibe. The cocktails are on point and the food was just what was needed after a night of celebrations. The bar staff at the rooftop are also excellent mixologists. 10 out of 10. This was our third stay at the Pendry and it is definitely one of our favorite hotels to visit when we want to feel like we’re on vacation without actually leaving the city.
Amazing property and experience!
Amazing experience from booking to check-out. Loved this hotel… and will definitely come back! The rooms are spectacular, and food at breakfast and dinner at Merois were great. We also had in-room dining, and the quality was excellent. This is definitely a luxury experience from arrival to depart.
Adrienne is the best!
Adrienne, Maya and Carlos were super accommodating and helpful throughout our entire stay! The hotel was beautiful and a great location. The rooftop pool and breakfast was gorgeous and the food was very good as well. Rooms were great. Highly recommend!
Beyond in service and people
Obviously beautiful and unique hotel but the award goes to the staff and customer service. 10 out of 10
Luxury on Sunset
This hotel impresses right from the drive in, with the beautiful checkerboard pattern on the driveway. The lobby is bathed in colour and wonderfully selected pieces that, while different, seem to work in a cohesive manner. The rooms also bathed in colour and texture with fantastic light fixtures and small details. The bathroom is light and covered in marble. Complimentary water in the room and turndown service with delicious macarons. I can’t fault anything about my stay here. Dinner and breakfast at Merois were both excellent. Location on Sunset is perfect, walking distance to sights, restaurants and shopping or a short Uber ride. I would absolutely stay here again.
They really appreciate you here! Top service.
Wonderful stay from check in to check out. Clean, great location, and friendly. You feel like they appreciate you there. Breakfast was delicious and healthy. Concierge was friendly and went out of their way for you. Valet was friendly and quick. Thank you for a great stay. We will be back!
Great casual restaurant for tapas and a cocktail.
The restaurant is located inside the Pendry Hotel and has access to the Sunset Strip. Service was accommodating and friendly. The have delicious breakfast too. This restaurant is worth a try.
I came here as I thought I could get out of the rain, enjoy
I came here as I thought I could get out of the rain, enjoy a nice lunch and have a restful break from a stressful day. A mediocre and greasy pizza cost me 40$ plus an additional 20.00 to park! 60.00 - absurd for a pizza and two small cokes. Never again. Wolfgang pucks pizzas might as well been frozen!
Came to Ospero for their pizza and spritz afternoon which
Came to Ospero for their pizza and spritz afternoon which occurs Tuesday to Saturday from 3-6pm per the ad. 2 spritz and a whole pie for $39, how can you not want to try it. I was a little frustrated that when we got there at 3pm after calling days before to confirm it was happening at this time, I was told it started at 4pm. And especially since the menu they handed us said 3pm as well. Regardless, we eventually got it sorted out and got our meals which was great! There were 8 of us but my husband and I shared the pepperoni pizza and prosciutto pizza which were both very good! The spritz were excellent. I started off with a regular aperol spritz which wasn't on the menu but the bartender accommodated which I appreciated and then had the Hugo on holiday which was a fan favorite amongst our grp for obvious reasons...very tasty. The ambiance of the restaurant was very nice and I wish we took advantage of the terrace but it was a little cold. Would def come back for this deal!
Located within the Pendry Hotel.
I was excited to come here because I always have the absolute best experiences with anything associated with the Pendry Hotels. Today Ospero hosted Pizza & A Spritz. There were different gourmet pizzas and the menu had a fair number of Spritz options. I decided to go with the Hugo on Holiday Spritz which was absolutely delicious. It was refreshing, but still had a little kick to it. The four cheese pizza was fresh and flavorful. The service was pretty good. Our server was attentive and really nice. Kadt, but not least, I loved the vibe. It has a modern and contemporary aesthetic with lots of greenery. Such a cute spot! Definitely worth a visit when you're in West Hollywood.
Wanted to provide an update.
The pastries alone is a reason to visit. They are always fresh and nice surprise, they do change the offering so it does not get boring. Here's another tip . . . You must try the Pizza and then aside from the great servers and staff you will discover other hidden bonuses. No valet on Sunset Blvd, so if staying for any length I'd suggest entering directly from The Pendry side where they will valet
Located inside the Pendry hotel, this place is perfect to
Located inside the Pendry hotel, this place is perfect to enjoy great food. We started off with the meatballs and crispy calamari. The meatballs and its sauce compliment each other. It's so tender and the sauce was not overwhelming. The crispy calamari was fried with lemon slices which gave the it a nice citrusy refreshing taste. The smoked salmon pizza is a must. If you want to try Wolfgang Puck's salmon pizza but don't want to pay the higher price tag at Spago's, then this is the place to go. Of course, you can also choose to add caviar ($75 more I think). The Branzino was so fresh as well just be careful with some of the bones as the fish is not completely deboned. The chocolate and carrot cake were also delicious. Service is exceptional at this place! You can also enjoy the art located at lobby of the hotel or you can check out the hotel's rooftop where you can enjoy the city lights at night.
Food - average, not spectacular, especially the bland
Food - average, not spectacular, especially the bland brocollini Ambiance: pleasant, less bubbly than few years ago when we stayed at the Pendry Service: average, understaffed
Went here for dinner, for me and my girlfriend's 1st
Went here for dinner, for me and my girlfriend's 1st anniversary. The food was amazing and definitely the highlight. We enjoyed a truffle pasta and the calamari. The real star was the salmon pizza, will definitely be going back just for that. The service was great, quick, concise and helpful. We got lucky and sat on the patio that viewed the LA lights. Overall was a spectacular experience and would recommend. Also, the price is reasonable and probably the best for the area it's in for dinner.
I go to Ospero at least one a week to get pastries, however
I go to Ospero at least one a week to get pastries, however after todays interaction with Dennis R. I don't think I will be back. I asked Dennis when the afternoon pastries where going to be out (since the display case was empty), he snapped at me and said "they are ready, I just didn't have time to put them out yet because I am the only one here". It is unfortunate that Ospero is always understaffed, however customers do deserve a good service, we don't deserve to be snapped at. I should also add that I have been going there for the past two years, it is very sad what bad service can do for a business.
My girlfriend and I had the Prosciutto di Parma pizza and
My girlfriend and I had the Prosciutto di Parma pizza and the rigatoni. Both were good as hell. Service was quick on a Saturday night, parking is kinda tough (valet might be the best option), and the ambiance was great at night on the balcony with views of both DTLA and Santa Monica. 5 stars
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0 views on my posted reservations
By 👻 @ExhilaratedNumber36, 05/17/2024 1:31 pm
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Any idea why my reservations have 0 views? Am I doing something incorrectly?
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Answer from 🤤 @DashingAnswer69 (05/20/2024 4:52 am)
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It depends how far out in the future your reservation is. If you posted a reservation hat was 2 months out, it’s unlikely many people will view your reservation. It could also be that your reservation is just not desirable.
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