Disappointed - Oro Bistrot Roma - Reserveringen te koop
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Roma's Best Restaurants that are most frequently booked by customers of Oro Bistrot Roma
🤮 1/5 - Disappointed
By 👻 @LAMCC1993, 07/22/2022 3:00 am
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We booked a table late in the evening- more than a week I’m advance. When we arrived we were given a table right at the back (hardly worth the ‘rooftop bar with great views’ description. They didn’t check our name/booking details just gave us the nearest table… The table in front moved and we asked if we could move- which we did. Shortly after the table at the front became free and again we asked if we could move. Our server said yes so we can began to move our belongings and drinks. Another waiter then came over and told us we couldn’t move as it was booked and then left us to move everything back with no help/even an apology. A few minutes later another table got to move to the front! I went to speak to the staff who told me tables were reserved and I had to tell them if I wanted to move forward- to which I said we did. They said they’d let me know if another table came up but came across rather rude which was disappointing for such a lovely establishment. When I sat down and finished my drink a waiter came and took my glass away but didn’t offer me another drink. Other tables who had been there for less time than us were getting to move forward whereas we we’re stuck with no view. Another waiter then came over and promised that as soon as a table became free they’d let us know.. a table was then free for over half an hour.. when I asked they said it was reserved yet no one turned up. My friend also finished their drink but weren’t offered a second. A really disappointing experience as we’d hoped to spend several hours here with multiple drinks and yet in a 2 hour period we were served only once.. There’s plenty of lovely bars in Rome.. go there instead
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