Forced to pay the Service Charge. - OPA Kipos Mumbai - Reserveringen te koop
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🤢 2/5 - Forced to pay the Service Charge.
By 👻 @Priyal, 03/16/2022 3:00 am
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At a time when government guidelines say that no restaurants or hotels can force a service charge on a customer, Opa Kipos forces their customers to pay it.
We were highly disappointed by the behaviour of the staff upon refraining from paying the service charge which is optional and completely voluntary for the consumers. When we asked the manager to scrap the service charge from our bill, he not only refused it but also behaved in a very undesirable way.
The amount they charge is huge and is over and above the GST.
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