After the initial check-in, getting the bags was a - Old Edwards Inn and Spa Highlands - Trade Reserverings
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🤢 2/5 - After the initial check-in, getting the bags was a
By 👻 @Connie M., 07/20/2022 3:00 am
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After the initial check-in, getting the bags was a nightmare. The Porter was to pull my car around in front of the entryway, but come to find out, he had never learned to parallel park! After going around the block a couple of times, he was able to park and they still didn't get everything out of the car. Then staying in the old historic part of the inn, they had to carry bags up the stairs, and stairs go every which way in this hotel, and we were misdirected. It was mass confusion. The younger Porter was very embarrassed and still in training. The older Porter kept admonishing him for his "shyness". Even called him "lazy". It was really uncalled for and I couldn't wait for them to leave the room. Not at all the service and professionalism that I am accustomed to with Relais et Chateau.
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