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North Italia Leawood Reviews from The Last Year
Great environment and amazing staff.
Especially Sky. She did really good job on serving us tonight. really delicious food too :) will be back soon
Our food was absolutely delicious! I enjoyed the tortellini
Our food was absolutely delicious! I enjoyed the tortellini and my husband had the bolognese. Both were very good. Highly recommend purely based on the food. Atmosphere was loud and busy which was interesting. We had a party of 6 and the host was going to sit us at a half round booth which we preferred something else and they were kind enough to accommodate and find us another table. Our service was prompt and friendly. She made good recommendations as well. This restaurant is better for dinner or happy hour with friends not for family or special occasions.
The weather was nice so we sat outside.
They had a nice patio area. It was pretty busy on a Sunday evening, but we had reservations, so the wait time was minimal. The waitress was very nice and had great recommendations. I had a dirty glass with lipstick stains on it, but we mentioned it to the server and it was resolved. The white truffle garlic bread was so good- would recommend!
Poor customer service, mediocre food, and bad management.
Sadly this has been the norm there my last few visits. Dined here on Saturday night and we were there a total of 3.5 hours. It took 1 hour and 15 minutes just to get our food , after eating it took another hour to get our check. No consideration given on the bill for our wait. It felt as if we were held hostage. They appear to be operating under the idea of cram as many people in the building as possible to take their cash without worrying if those people have a good experience. I am done falling victim to this philosophy. I know they don't care as they always have a full lobby of suckers but we will never be back.
Dined here on a Friday night.
We had reservations and didn't get seated until 40 minutes after our time. There were many other disgruntled parties waiting that we spoke with who also had reservations who were kept waiting. The girls running the front desk were completely overwhelmed and clueless. They kept passing reservation slips back and forth, looking around, and at each other and laughing. They were just lost. When we placed our meal order, no one told us that one of the entrees ordered was no longer available. Most of our food took almost 40 minutes, when they brought the food the on duty manager came to the table with a menu to tell the birthday person that her entree was no longer available. She said not to worry because we would not be charged for her meal and asked her to make another selection. The food that did come came in plates that were too hot to touch, but the food itself was luke warm, go figure. We were going to say something but it was obvious our waitress was overwhelmed as we almost never saw her. No manager to be found, my son even pointed out that the managers at Whataburger come by the table so it can't be that hard, unless they just don't care. When it was time to pay the bill, my husband gave them his credit card & my son asked if they took off the one meal. Upon review of the bill, we noticed that it had not been removed from the check. My husband brought that fact up to the waitress who needed to get the manager, who seemed not to be readily available. It took her a long time to find her. When the manager was finally located, my husband confronted her & she said that it was a computer glitch. Talk about insulting our intelligence. There was no glitch, just human error, (or outright shady business) which no one was taking responsibility for. We've enjoyed many dozens of meals at this location and were always treated like honored guests, but this was just appalling and undignified. If I wanted this level of service and dining experience I would eat at Applebees. Disappointed doesn't begin to describe how awful tonight's experience was. We won't be back.
Truly a Terrible Experience
I hate to leave a one star review but our experience here tonight was truly terrible. We had a 7:30 reservation and finally decided to leave at 8pm because the service was non-existent. I had to visit the host stand to get service after sitting at a table for twenty minutes in the middle of the dining room waiting for a server. We asked to speak to a manager and were told a manager would visit our table and they never did. The manager gal looked miffed at even being asked to do so, rolled her eyes and proceeded to stand around leaning and avoid us. Our server did finally arrive and didn't even say hello just started in with an excuse about why they hadn't greeted us for 20 minutes. Apparently she was busy with other tables. This is unacceptable for a place where our meal would have been well over $100+. I wish I could say they cared.. I can't speak to the food because we didn't have any.
Terrible Management
We have been coming here for many years now and it seems they go through bad spells with management. This current group I only recognize one of them (heavier set gal that has worked there for years but never introduced herself so don’t know her name) seems to really have a dislike for people walking in to give her money. We normally get the same servers anytime we come for dinner, however, lately when we arrive they'll give a sob story about the server isn't available for us. Ask them if she can switch with another table, the answer is "no". Even though we put the name of who we want in the comments. The above mentioned manager was confrontational with us instead of going with the well known thing in the restaurant business, "The customer is always right". It seems she doesn't know how to follow that rule. My point/ years of giving this place lots of money hasn't really paid off for my family. The disrespectful attitudes from some of the front end staff has no place in the restaurant business. They seem to think just because they are busy all the time that they don’t actually need to provide decent service. After close to ten years dining here we will probably never come back after this last episode. Why would someone want to give money to rude and obnoxious staff?
My best friend with two newborns who never gets to enjoy a
My best friend with two newborns who never gets to enjoy a nice meal was invited by me and her mother to lunch for some girl time. Maybe it was because it was day after Mothers Day but simply awful. The restaurant was freezing ! We asked if something could be done and our server was very snotty and said it was suppose to be warmer outdoors later in the day. What??? We sat at our table for 15 mins before anyone said anything and even then another waitress order our drinks and said they couldn't find our waitr. Water were brought to the table only for us to wait another 15 mins only for a guy to walk up to our table and only greet us with are u ready to order? Thinking that we don't know when we would see him again we ordered apps and entrees and a glass of wine. The wine came promptly and then we seemed to wait almost 25 for our app and it wasn't hot. Got our course 30 mins later that appeared it had been sitting a very long time. Asked for a side of ketchup that I didn't get until halfway through my meal. Our waitress was just beyond rude and unpleasant. Then while leaving after we paid n tipped, the front desk asked how our meal was and we replied horrible. They went and got the manager and she greated us with we are doing a really bad job today and since you have already paid I cannot comp your meal (I didn't ask to be comped, your staff asked me how it was and went and got you!!!) and said she wud give us a gift card. No apology. Thanks for ruining what was supposed to be a nice enjoyable lunch and day for my friend
Horrible service.
The hostess was extremely rude and stuck up - would not seat us even though there were MANY open tables. I have not experienced this level of blatant rudeness from a restaurant in years and having worked in the industry myself, I know there is no reason to treat a customer who just walked in like that. Inexcusable. Find someplace else.
Food-5/5 Service-5/5 Atmosphere-5/5 Picture this.
.. it's a nice Friday night and you are wanting to sit out on the patio and enjoy some great food and great company. This is the place to do so! We had an 8:15 reservation and we were promptly seated outside on their patio area. Our server was nice and helped to ensure my food restrictions were accommodated. I started out with the zero proof spritz to drink, and for those of you who enjoy a good mocktail they have several options on the menu! We ordered the truffle bread to start out with and WOW. It was crispy and yet soft with great flavor. We also split the "simple" salad and let me tell you, that was my favorite thing all night. It had fresh great ingredients with a show stopping Gorgonzola vinaigrette... I didn't have time to get a picture because after my first bite I was entranced! I want to go back for everything, but the salad... I will be dreaming of it for days. My entree was the bolognese which was good and I enjoyed the chunks of carrots in the sauce, it made it feel very homey. Overall, I would highly recommend going to North! Chain restaurants can be hit or miss, but this is a HIT!
EXQUISITE.
We had been here previously and always enjoyed it. Honestly, it may be even better now than it was. We started with the truffle bread and Simple Salad. Both of these dishes really knocked it out of the park. Can't say enough about the truffle bread and I'll probably continue to daydream about it. For my entree, I had the funghi pizza. The flavor and the crust were great, a bit runny though so I'd say you'd have to eat it by fork. Enjoyed it though! I was impressed by their cocktail options as well, both alcohol and non alcoholic. Service was really good too as I feel like we were checked on often. My only critique is I'd say our entrees took quite a while. Maybe due to how busy it was but it was about an hour. Worth the wait though! I imagine we'll be back soon!
Sunday brunch started with a Spicy Bloody Mary followed by
Sunday brunch started with a Spicy Bloody Mary followed by Prosciutto and Asparagus Omelette that was excellent. My friend had the Farmers Scramble and she loved it. Service was great, it made for a good pleasant afternoon.
Amazing ambiance; stellar restaurant!
It was cool to eat here since we’ve been to the one in southern CA. A thunderstorm had just passed through the city so the outdoor dining area was very cool and comfortable despite the earlier heat. The food and service were excellent. Our server, Steph G., was very friendly and attentive and did a great job. Just love this place!
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Does customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answer