Pretty good food but experience left a bad taste in my mouth - Norma's Palm Springs - Reserveringen te koop
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😒 3/5 - Pretty good food but experience left a bad taste in my mouth
By 👻 @Emma S, 01/16/2022 3:00 am
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This is my second time staying at The Parker and probably my 5th time eating at Norma’s. Food is pretty good, nothing terribly innovative and it’s obviously on the expensive side for what it is (you’re paying for the location though… which is beautiful)… cocktails are good and more reasonably priced. But generally the breakfast is solid & the portions are generous. I love the Crab Louis salad and the bacon is great.
Now for the bad part… the service. We had very unpleasant experience during breakfast at Norma’s with the host. When we arrived my boyfriend asked to sit at the outside table we sat at the previous morning (which was open) and he told us, somewhat shortly, that it was for larger parties (it was a four top). As he went to sit us at a two top on the banquet I asked if we could have the corner (which was set for two!)…. And he said “I can’t give you the corner” very snappily with no explanation. Within a 5 minutes of us sitting down another couple came in and requested the original table we asked for and we’re immediately seated. There are multiple 2 tops open. Don’t appreciate being treated like second class guests (mind you we are also hotel guests). The service here has been impeccable but not sure why this couple was given these seats and we were not (when we specifically asked for them)… and why the host was generally short and rude with us.
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