I made my reservation a month ago, and was very excited to - Mulvaney's B&L Sacramento - Reserveringen te koop
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🤮 1/5 - I made my reservation a month ago, and was very excited to
By 👻 @Heidi M., 01/28/2024 3:00 am
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I made my reservation a month ago, and was very excited to try this restaurant because it came highly recommended to me. When my husband and I arrived, there were a number of empty tables, but the hostess tried to seat us at a bar, where another couple was also seated. When I asked for a proper table, which is what I expected with my reservation for my dining experience, the hostess begrudgingly brought us back to the hostess stand before seating us at a table for two. Someone came immediately with water and bread. And then we sat. As servers passed by our table many times in the 15 minutes we sat there, most of the time with our menus closed indicating we had decided and were ready to order, not one server even acknowledged us. During this time, I noticed plenty of restaurant staff walking around, so being short staffed didn't seem to be the issue. Finally, my husband flagged down someone and explained the situation. This server apologized, offered to take our drink order, and said he would find out what was going on. About 5 minutes later, our server came by and mentioned she knew our drink orders were taken, and did not offer any apology or explanation. We ordered our starter and entrees. The starter came before our drinks, which was odd because we had ordered our drinks long ahead of food. Our meals tasted good, though my husband's $48 sear ahi was over-cooked. We then ordered a dessert to share, and my husband ordered a coffee. The dessert came, but never the coffee, and our server never came by to check on us. We finally flagged her down, told her the coffee never arrived, and we'd like our check. No apology for the missing coffee, and she had no problem promptly returning with the check. As I looked to review it, she noted that she removed the starter and dessert from the bill because of the service. The thing is, I didn't come this restaurant (or any restaurant) for free stuff. I expected a nice, relaxing meal out on a rare date night with my husband. Instead, my evening was filled with stress and anxiety. Throughout this entire terrible dining experience, we never gave off a vibe of annoyance, but our server clearly just knew the service and our experience sucked. No freebies can change it, and that's just a shame. Side note: 3 middle-aged, obnoxious women were seated at the table next to ours. These hairdresser (I know this because they were speaking so loudly, sometimes to the point of yelling), were acting like drunken-sailors, with the mouths of truck drivers, throwing f-bombs throughout the evening. While I don't fault the restaurant for this (these women were a mere cherry on the top of our awful dining experience), the service staff or manager really should have asked them to keep it down. For the prices they charge, I expect exceptional service and food preparation. We received neither. Sadly, I cannot recommend Mulvaney's B&L.
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