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Morton's The Steakhouse Jacksonville Reviews from The Last Year
I have been to many Morton's and this is the worst overall
I have been to many Morton's and this is the worst overall dining experience I have ever had. There were 6 of us dining. The server disappeared for 15-20 minutes at a time. We could never "see" her. We sat down at 7pm, ordered a bottle of wine and 2 cocktails. 30 minutes later, the wine/cocktails arrived. We each ordered an entree and "shareable" sides. One hour later, runners brought our cold food. The green beans were cold and shriveled. The lobster tails were rubber and cold. The filets (3 ordered med-rare) were black, hard and inedible. We finally got the servers attention and asked to see a manager. He was inept by offering a table of six 2 "free" desserts. After our insistence, he brought 3 desserts and removed 1 filet entree. It's unfortunate that our dining experience was so disappointing.
Servers were great, second visit.
Food was ok. Not a fan but was present for the celebrating of my Godmother's birthday.
Ribeye was a Disappointment
Stopped here on a Sunday night business trip. Felt like having a nice steak dinner. I ordered Caesar Salad, Au Gratin Potatoes, and a Prime Ribeye. The salad and potatoes were excellent. The steak was a disappointment. Very little flavor. I never order any sauces with my steak, but this one was in dire need of something to give it flavor. In the end, I think a trip to Texas Roadhouse would have been a better choice.
My husband took me to Morton's for my birthday.
The service & food were TOP SHELF! The materdie was helpful. She offered parking passes immediately. Our waitress, Jenna, was very friendly & helpful. Her descriptions on the food helped us decide. The Cajun steak was very moist, tender, or delicious. They offered complimentary dessert to me for my birthday. I can't wait to return again soon.
The food and service were amazing.
We had made a reservation and were seated right away. They have excellent martini's, wedge salad, and steak, of course. I highly recommend Morton's.
This was our first time going here with our friends since
This was our first time going here with our friends since we wanted to try a more upscale steak house and we wanted to dress up. Morton's is located at downtown Jacksonville. Parking can be tricky but we parked on the garage connecting to the Hyatt hotel since they are located inside Hyatt. Ambiance: very dark and when we were getting seated, I smelt a a weird smell, it smells like a cloth that was not dried up correctly and now it is just a musty smell stuck inside the restaurant. that was a turn off since Morton's is well known to an upscale restaurant. Food: appetizers was great but the steak.. most of us ordered steak and most of our steak wasn't cooked properly, mine was the only correct one and the rest it was cooked almost to well done which they wanted medium rare. It is a little but disappointing since this is a steakhouse and the cooks should know how to cook the meats correctly. half of our table has to sent their food back and sadly it was still the same. Service: thankfully was great. We have no complaints in that area. Will be back? No, we would rather go to Texas Roadhouse and get our steak fix and it will be way less than what we paid here.
I had a great meal at Morton's.
I sat at the bar and the service was friendly and attentive. I had the Caesar salad and bone-in Ribeye. Steak was cooked perfectly and tasted great. Enjoy!!!
After seeking recommendations from fellow scoopers for the
After seeking recommendations from fellow scoopers for the perfect steakhouse to celebrate my birthday, we decided on Morton's Steakhouse and it proved to be an excellent choice. We started with their famous onion loaf of bread which was absolutely addicting! For our appetizer, we had to try their Wagyu meatballs along with some delicious French Onion soup; so far everything was outstanding. For our entrees, we opted for the Miso marinated sea bass and the 16oz New York strip steak both cooked perfectly. To top off a fantastic meal they offered us a complimentary dessert in which we chose the chocolate mousse very light yet full of flavor making this overall experience one awesome birthday dinner.
Managed to cook first steak well done and the follow-up to
Managed to cook first steak well done and the follow-up to rare.. a steak house that can't cook a steak correctly. Mortons was a very good restaurant until they were bought out... all that made this place special, is gone...
I eat at this caliber of restaurant a lot and even then,
I eat at this caliber of restaurant a lot and even then, I'm ok with something going wrong. I'm pretty reasonable but when I went, literally EVERY item was disgusting. It all started with the soup we asked for not being available. We got suggested another and it tasted very old and weird. I let that slide but in my opinion, at those prices, the full menu should be stocked and cooked.. but things happen. I live creamed spinach but theirs tasted very bizarre. My guest and I decided not to eat it, for fears of food poisoning. I can't even describe the flavor. This is bad but the worst was our steaks.I'd like to know what "prime" means with the prime ribeye because it was the worst cut of steak I've ever had. I'd have rather had a Waffle House pan fried steak. As a matter of fact, I wish we'd have just gone there. There was gristle.. I mean the uneatable kind that feels like a hard piece of rubber. I feel like almost every bite of my steak I took, I had to spit it out because it couldn't be chewed. My friend didn't even eat his and said I could have it. Since I didn't eat a much there, I tried searing it a little when I got home and it was like dog chew toy quality. I've never tried to eat a more terrible cut of beef. I felt bad because I took my friend to treat him but he hated it and was very vocal about how awful it was. I figured maybe it had something to do with being a Tuesday but at this caliber of restaurant, for these prices and reputation, it shouldn't happen any night. I'd never been to Morton's but when I lived in Hawaii, another fiend used to like the one there a lot, so I figured I'd try it. I've been to all the other usual competition and lots of similar independent spots all over and in different countries but have NEVER had such a fail like this night. It was almost worth the $300 for the story, which I tell a very animated version of.
Good service, good food, busy night lots of people wearing
Good service, good food, busy night lots of people wearing hats. I don't know why? The bathroom has issues too, but it's okay since our waiter was nice.
Good food overall, spotty service.
Ate at a high top in the bar which we loved but service was…spotty at best. Cosmo martini was good but very watery. Good selection of wines by the glass. Great chopped salad - plenty for two. Bread was just ok. Spinach/mushroom combo was very good. Filet had good flavor but was a bit overdone (we like medium rare…it was more medium). The highlight was the espresso martini - made perfectly! Not the clubby steakhouse atmosphere of other facilities. More open. Had to beg for: salt/pepper, wine list, another cocktail…thankfully other waitstaff helped us.
Seafoodtower was amazing
Ty got us a great table and Kathie Lee took care of this for the rest the night, she did a awesome job. my husband steak was cooked perfect. I loved my seafood tower and the fresh onion loaf of bread. I WOULD RECOMMEND
Worth the drive from Saint Augustine
Love this place. The service is the best and the food is always good. Well worth the drive from Saint Augustine! The bacon steak is a must have as well as the Morton's Coffee. The steak here is out of this world. We have eaten steak at a lot of places but this is the best! Make sure and let them know when you are celebrating because they like to make it extra special.
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Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
How can I access a buyer's bid listing?
I am trying to see if they would accept a smaller table size, how can I interact with the buyer?
Give the best answer4 Charles black listed me?
I had a bunch of resys and they cancelled them all and now when I get an alert and try to book it says the reservation is no longer available... has this happened to anyone else? Any recommendations on what to do?
Give the best answerPayouts
Anyone can help with payouts, support hasn’t been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answerDoes support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answer