Service lacking, food really nice, cocktails and drinks take too long! - Mezemiso London - Reserveringen te koop
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😒 3/5 - Service lacking, food really nice, cocktails and drinks take too long!
By 👻 @OzTravels80, 03/11/2020 3:00 am
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For a place that is rating themselves as a 5 star joint, i beg to differ. After reading the reviews of this place after being here and having dinner with my partner i totally agree.
The service is lacking! Many times i had to try and find staff to order a drink and food. It's hit and miss, sometimes they are about and ready to assist, sometimes you just can't find them or have to wave your hand to get attention, poor.
Personality in staff is lacking, no smile, nobody is enjoying their job and working there. Helpful on the food front, but thats about it. I ordered a cocktail, it took over 20mins, maybe longer to be delivered to my table. I ordered a plain gin and tonic and this took the same amount of time, POOR POOR! Paying the prices i was paying this service should be 5 star, not cafe style service!
Food was tasty, great dishes and good options within the menu, but it is priced higher because of the view, although not that good at night time, but perhaps lunch or late afternoon it would be better. We ate dinner at 7:30pm onwards.
The place is comfortable and pleasant, but it needs an overhaul of staff and attitude in order to want me to spend up to 200GBP again on dinner! As a loyal Spire member for the Crowne Plaza i would expect a decent place to eat, i should of eaten in the ground floor restaurant, as service there for lunch was top notch!
Sorry guys, food was great, service lacking, and .. the only reason you get a 3 star not a 2 is that the food was great! otherwise you'd be pushing a 2 star experience.
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