This was our second visit. - Marlena Restaurant San Francisco - Reserveringen te koop
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🤮 1/5 - This was our second visit.
By 👻 @Frank C., 03/07/2023 3:00 am
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We had a great experience back in December that we had added Marlena to our rotation. We had arrived 5 minutes before our reservation time at 6:55pm. The maitre d was in the middle of something. He asked us to wait few minutes, then seated us promptly. The restaurant was about 1/2 full at the time. The wait staff was efficient but not too engaging the entire evening. The dishes were well thought through and well executed.We had finished at around 8:05pm and the bill came at 8:06pm. I placed my card on top and signed the bill within a few minutes. As my wife was finishing her drink, I went to the restroom and came back. The maitre d then came by and said, "you need to go. The next reservation is here." My wife had to gulp down her drink. When we left, it was 8:15pm, a mere 1 hour 15 minutes. And I think the maitre d could have asked us in a nicer manner.There were other patrons still sitting in the restaurant that arrived before we did. Not sure why the maitre d targeted us. The restaurant page indicated reservations are scheduled two-hours apart.We love the food. My wife wanted to come back to celebrate her birthday. But after this experience, we will not return. I had written to the restaurant in private, but didn't get a response. I hope their service improves. We'd love to revisit some day.
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