This place is cute and festive but my experience was - Mad Morton New York - Reserveringen te koop
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🤮 1/5 - This place is cute and festive but my experience was
By 👻 @Christina D., 12/07/2023 3:00 am
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This place is cute and festive but my experience was nothing short of bizarre so I would not recommend it to anyone. Let's just say you shouldn't make your customers feel unwelcome, especially when your place is half-empty. First off, the hostess needs to learn how to speak to customers. My ticket said I had the table for 90 minutes from 5:00 until 6:30. I arrived around 5:30 because I was stuck in traffic but thought an hour was long enough to eat a burger and grab a drink. She told me that she was "fully booked" so we better hurry up because she couldn't guarantee that I could keep my table past 6:30. Turns out that no one came AT ALL, which you can see from my photo so I'm not sure why you'd want to rush a paying customer out before they even sat down when you know you're not fully booked. LOL Just not a good business move for a place that was not exactly packed for the entirety of my meal. I guess we weren't the right demographic that they typically get but my money is still green so I didn't appreciate the rudeness. The waiter also had no idea what he was doing. We told him we'd have 3 burgers but asked for one of them with no cheese. He confirmed what temp we wanted them cooked but then only served 1 burger. We waited about 10 minutes for the other burgers to arrive but nothing came. When we asked him where they were, he said we only ordered 1. I don't even have words for the poor service. No napkins, no utensils, nor even ketchup for our burgers. As if this isn't weird enough, we saw him in the corner eating coleslaw with his bare hands out of a big tub like he never saw food before. I'm not even sure what to say other than don't waste your time here. The staff seriously needs to be re-trained.
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