I feel like three stars is perfect for this place. - L.M. Social Syracuse - Reserveringen te koop
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😒 3/5 - I feel like three stars is perfect for this place.
By 👻 @Liz A., 01/22/2024 3:00 am
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The ambiance is super cool, and there is some solid food in the menu. But I don't think I have ever had a worse experience at a restaurant. In the short....we had to STAND at the bar for an hour and 15 min waiting for our RESERVATION. Without a drink for the first 45 min because their extremely slow bartender apparently felt serving the people wasn't actually his job?!? The manager was made aware after 45 min we were stuck standing at the bar waiting. She had told us we'd get free dessert because she "felt terrible we were waiting"...we waited another 45 min. My meal was prepared wrong, the waitress hadn't checked on us until everyone else was done eating basically so I didn't really eat. The manager then brought out the sauce that was supposed to go on my now cold fish...so I did eat, and even tho it was cold...it was SO much better and I ate it! (Also probably helped I was starving at this point) we then ordered out "free" dessert....guess what wasn't free when the bill came!? It's almost comical how terrible it was! They didn't even give us a 1% discount...not a free meal, not a free drink and most certainly not the promised free desserts! I was blown away. We paid and got out, I already was well over when I told the babysitter I'd be home. Most expensive and disappointing night!
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