Nasty unprofessional management. - Lawry's The Prime Rib Beverly Hills - Reserveringen te koop
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🤮 1/5 - Nasty unprofessional management.
By 👻 @Debra H, 06/18/2023 3:00 am
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Horrendous experience. “Management”, if you can call them managers, were belligerent, rude, arrogant and nasty. This so called “fine dining” experience is anything but. Although we had reservations, we waited 30 more minutes for our table. Then they seated us in a main walkway with a dirty dish cart located behind my chair. The slamming of dirty dishes was all I could hear. When I asked the main manager Peter to please move the cart he rolled his eyes at me. They then moved the cart near my husband and when he complained, a short bald manager nastily argued with my husband. They threw us out of the restaurant, all because we asked not to have a dirty noisy dish cart next to our table. Completely unprofessional and not customer oriented. May I recommend the Grill on the Alley for a TRUE FINE DINING EXPERIENCE. Lawrys Beverly Hills is on par with the decorum of a fast food chain. Even fast food chain don’t slam dirty dishes at your table and then argue with the customer. Appalling
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