RIPPED OFF & INSULTEDWe have been going to La Scala for - La Scala Santa Monica - Reserveringen te koop
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🤮 1/5 - RIPPED OFF & INSULTEDWe have been going to La Scala for
By 👻 @D G., 07/06/2021 3:00 am
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RIPPED OFF & INSULTEDWe have been going to La Scala for almost 30 years. BH location & Brentwood location for dinning in & take out. When they closed Brentwood & opened Santa Monica we started going there. Usually twice a month when we were in neighborhood. A few weeks ago, I picked up my usual Chopped salads. When I got home, I found they had made one of the salads with cucumber instead of the turkey I ordered. My son has a aversion to cucumbers & we had to trash his salad. I called & was told they were closed but if I could stop by, I would receive credit.I went in for a new order of a few salads as well as some pastas and soup. I was told instead of credit for the salad that was ruined I could pay for a new salad & they would throw in the turkey. I was shocked & asked to speak to someone in charge. To my dismay it took 3 requests for the chef manager to come out. I explained the situation as well as the fact that I'm a long-time customer. As well I was going to place a order for over a $100, He said that I was at fault for not going thru the order & was probably making the whole thing up. I asked again "are you willing to lose me as well as my family & friends as customers?" His response was" that was my problem". I left placed an order with another restaurant and enjoyed my meal. In today's world you should not support restaurants that have poor service.
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