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🤮 1/5 - Disregard for Allergies and Terrible Service
By 👻 @Karolina, 08/07/2022 3:00 am
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We never post reviews but what happened last night is unacceptable! We told the waiter very loud and clear twice that there is a sever fish and seafood allergy at the table. We ordered food, which was advised safe. When the food arrived to The table I asked to confirm the food was safe to eat, it turns out that it wasn’t as it was fried in the same frier as fish and seafood. We asked the waiter to take it back and we ordered something else that was said to be safe. Again the food arrived, we double checked and the same problem. Not even an apology from a waiter. The manager comes over and has a bloody nerve to ask how severe is the allergy!!!! We informed her as we informed the waiter at the very beginning that it is hospital severe! We then asked to tell us what was safe to order and the attitude she demonstrated was extremely rude and it certainly felt like we were inconveniencing her! The reality was we were just trying to make sure that we had a safe meal and no one ended up in a hospital. The luck of care, the luck of following health and safety protocols is absolutely shocking in a place like that. We eat in restaurants all over Miami all the time, we never had experience like that. People if you want to be treated with respect and dignity and if worse you do have food allergy please do yourself a favor and find a different place. To top it off the food was very average and way overpriced, definitely not worth it for us even if we didn’t have this terrible experience. Just wanted to share in hopes that if someone has severe allergies they’d better stay away for their own safety.
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