Waiting for concierge service for over 24 hrs and nothing - Kuukum Tulum Hotel - Trade Reserverings
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Kuukum Tulum Hotel Reviews from The Last Year
AN EXCELLENT HOTEL
My family and I really enjoyed our visit to Tulum, the hotel we chose surprised us a lot. It is far from the city and close to the jungle, it is very quiet but we really enjoyed the pool and our terrace with a private pool.
beautiful hotel
I found everything wonderful, the villa is very quiet, the beaches are fabulous as well as the bars. My room was on a high floor and the pool had a view of the jungle. I loved everything from the moment I arrived, I was greeted with a smoke called copal and the staff escorted me to my room in a very friendly manner.
the kuukum is a relic in tulum
I fell in love with this hotel, the jungle, the jungle view, the beaches of Tulum and the very happy people. The hotel staff was very friendly and helped me get to the airport. Bikes to rent at reception are a plus for going to the beach and the city center. Taxis were very expensive and I didn't like that.
KUUKUM IS A WONDERFUL
A hotel in the middle of the jungle, I really enjoyed my room with the tranquility that is the hotel. The staff very friendly with the noise of the fountain. I really enjoyed the main pool and that view of the jungle was the best.
Real treasure to be found in a maze of modern streets
Magnificent room on two floors with balcony and private swimming pool in addition to a beautiful swimming pool. Very modern decoration in an exotic garden. The staff was very friendly and helpful. I loved the bikes to rent to visit the center and the beach of Tulum.
Tulum's Best Hotels that are most frequently booked by customers of Kuukum Tulum Hotel
Waiting for concierge service for over 24 hrs and nothing
By 👻 @CommandingLimit12, 05/13/2024 10:18 pm
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I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
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Answer from 🎱 @PerceptiveWash44 (05/14/2024 6:37 pm)
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Good Afternoon. It looks like you have requested a name transfer for Carbone NY. Unfortunately, this is one of the restaurants that is almost impossible to do name changes for. They don’t accept phone calls so they are difficult to change the reservations that were booked online.
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