Great Food, Terrible Service! Discrimination? - KOMODO Restaurant Miami - Reserveringen te koop
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🤮 1/5 - Great Food, Terrible Service! Discrimination?
By 👻 @anafelix1, 02/21/2022 3:00 am
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While on a Girls Trip I decided on this place as the final dinner for my 35th Bday Getaway to Miami. The music was good, the plates were delicious, I left with an incredibly sour taste in my mouth due to the poor service. The tab was over $1K and while we were aware of the priciness of this place for a dinner for a group of 6. It felt terrible paying for it considering the terrible service we received while out on my birthday dinner. For context we were pretty low-key, we had not been drinking group of mostly 30-something black and brown girls and from the moment we entered to the moment we left the service staff seemed bothered with us. Not explicitly rude, but not accommodating either. The food was delicious, drinks were delicious-- appetizers included but the main server did not want to be bothered with us. We had to ask for appetizer plates to be removed after we finished appetizers, and after Our dinner was not served together and when we asked about missing plates, instead of apologizing the server replied again in a bothered and combative tone...that in Asian style restaurants the plates come out one by one...meaning one has to eat while the others plates are served. While we had never heard about this, and having traveled the world we were upset and but did not reply-- if this was the policy at this restaurant we could not do anything. The last and final straw came in the moment that the birthday dessert was sent out with the kitchen staff because our server basically was unwilling to- it made sense. He had been rude the entire night and seemed to not want to serve us (a group of black and brown women) for some reason. He was able to get away with that type of behavior because the tip was automatically included since we were a group of 6. Imagine an automatic tip for a $1K plus tip. Thats $200 while being rude. I am extremely disappointed as the food was really good, the music was good and this place was highly recommended. I could not even take more than a few bites of the duck which was SO good. Shame on the server, and shame on the server for not having quality controls in place!
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