Really disappointing - KOL London - Reserveringen te koop
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🤢 2/5 - Really disappointing
By 👻 @Jul Ha, 11/25/2022 3:00 am
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I really don’t like to leave a bad review but… This shouldn’t be up there with other 1* Michelin restaurants. The waiting list was very long and restaurant very hyped but the experience was lacklustre for a 6 course tasting menu. The courses had no depth or spark and were samey. The décor and furnishing was really good which instilled some hope on arrival but it didn't follow through. The service was also brash and not in keeping with Michelin or just warm hospitality in general. The dishes came out super quickly resulting in the experience feeling very rushed for what should be an enjoyable "bedding in" tasting menu and the food put out was minimal and no richness. When raising the pace at which the food came out and the miniscule amount of food - the response was that the tasting menu is "designed for people who are pushed for time and and/or not hungry enough for the whole Kol experience". This left me even more disheartened. I would love to hope that there is still an amazing Kol experience there which is available to people and we were just unlucky. What is the "whole Kol experience" referred to as we wanted that and would have paid for that if it was exceptional. So my advice would be when people book, just ask them if they want a mediocre experience or "the whole Kol experience" as we were very much hoping for the latter. After a long winded debate with the restaurant weeks after - they did provide a concession which was appreciated and perhaps I shouldn't leave a review as a result but feel that the public need to see feedback. I want to be positive where I can so it must be said that the cocktails were very good and the decor and furniture was really great! Sorry but we hoped for something special :(
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