I am extremely disappointed with the events that took place - Kiki on the River Miami - Reserveringen te koop
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🤮 1/5 - I am extremely disappointed with the events that took place
By 👻 @Tammer M., 03/19/2023 3:00 am
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I am extremely disappointed with the events that took place at your restaurant. We chose your restaurant to celebrate our engagement and felt very manipulated.Under my reservation, our waiter was constantly pushing us to get a bottle. After multiple attempts and us saying we were okay that we will be passing on the bottle service, he told multiple members of my table that we were making his job more difficult by not getting the bottle service. Over the course of the night, one of my friends decided to surprise my table by purchasing a bottle + service for our group of friends and ADDED tip - then proceeded to leave the restaraunt.At this point, the waiter came to me, before bring the bottle over, told my friends and I that he was bringing a bottle on the house and that his only ask was for us was to tip generously in cash to cover his staff. (This is AFTER my friend had already payed for the bottle, service and tip). We then proceeded to give the waiter a generous tip, thinking he was doing this out of kindness/to celebrate our engagement. Little did I know he was just looking for us to double up on tips and requesting it in cash... I am extremely disappointed with how this was handled and it completely ruined our engagement celebration - all for one of your waiters to "cash out" on double tips REQUESTED IN CASH. In addition to this - during dinner - I am not sure how our bill came out to $1800+. The entire situation was WEIRD, uncomfortable, and very much felt like theft.
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