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Jollibee - NAIA Terminal 2 Departure Magallanes Tripadvisor Reviews
Latest Reviews On Tripadvisor
7 Reviews
0 Replys |
Accommodating People
We were welcomed by the restaurant’s polite servers - the manager on duty, Jerimie, Aldrin, Matthew, and Donna.
Be the first to ReplyOne of the worst fast food restaurant experience
I was transiting in Manila for 9 hours and couldn’t wait to try Jollibee’s and their legendary spicy chicken joy. The whole experience was not joyful and I’ll certainly avoid it.
The ordering process is strange for a fastfood restaurant chain. When you place the order, the cashier gathers/packs your food and sometimes cooks also while you wait. Once you get your meal, then the next customers order is taken. The queue moves very slowly. A very inefficient, time consuming and frustrating process.
It also took time for the cashier to enter the order in the terminal. I ordered four individual items. I thought entering my order details would be quick.
I was served two items and was given a plastic stand with a number and told that the other items would be delivered to the table. About half an hour later, nothing arrived so I went to the cashier. They told me to wait for a few minutes. I waited 10 minutes, no joy. I went back and said I have to leave and catch a flight. They gave me the remaining items few minutes later. From ordering to receiving the last items took almost an hour.
Not the end of the problem. One of the items was not what I ordered. It was too late to complain, I was already at the checkin counter. The other item was piping hot, probably just came out of the fryer.
I haven’t been to other Jollibee’s. Perhaps the issue is only with the airport branch. I hope so. Jollibee’s was crowded. There is a KFC near and its less crowded. If in future I am transiting in Manila and feel like fried chicken, I’ll go to KFC. Better chicken (in my opinion) and I presume the ordering process will be seamless, quicker, less stressful and accurate. The staff at Jollibee’s didn’t have the decency to apologies or offer something complimentary.
Jollibee NAIA
Good place to get your Jollibee fix before boarding your plane. The place can get packed but the lines are moving.
Be the first to ReplyPhilippines 2020
Good food and outstanding service. Crowded but the employees did their best to keep things moving and the tables cleared and cleaned.
Be the first to ReplyGood food
Great place. Wonderful people. Food is the same. Price is reasonable. Friendly and courteous staff. Good
Be the first to ReplyCrunch.......y....
After taking my friend and bidding goodbye,, just before going home we all stopped at jollibee to buy some chicken for take out!!! Crunchy chicken and yummy gravy!! Ate a lot rice in jollibee iant enough!!
Be the first to ReplyFried chicken
Waiting for my flight. Ate at jolilibee. Fast service and delicious fried chicken dont like the French fries though.
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