Housmans Pan Asia Restaurant & Bar Church Stretton Tripadvisor Reviews - Housmans Pan Asia Restaurant & Bar Church Stretton - Reserveringen te koop
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Church Stretton's Best Restaurants that are most frequently booked by customers of Housmans Pan Asia Restaurant & Bar Church Stretton
Ranked #20 in Church Stretton's Best Restaurants.
Housmans Pan Asia Restaurant & Bar Church Stretton Tripadvisor Reviews
Latest Reviews On Tripadvisor
22 Reviews
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Poor customer service
Completed online booking form to book a table for a birthday meal to never receive any confirmation. Attempted to phone… phone number not in use. Used the online WhatsApp system… my message was read and never replied to!!! Awful customer service and have booked elsewhere instead.
Be the first to ReplyLovely Food
We ate here last night and the food was really good - it’s a shame that the restaurant was so quiet but I’m guessing that people read old reviews and pay attention to them ! Give this place a chance people the food is much better than in the other restaurants in this little town 👍
Be the first to ReplyTasty Asian food
Lovely Thai and Chinese food and tasty dim sum. Friendly staff and welcoming atmosphere. Id recommend it for dinner in Church Stretton. Dog friendly too!
Be the first to ReplyDreadful
We have followed the re-opening of this restaurant with interest having been big fans of the place in its previous guise as a tapas and bar type place. We have held off visiting since its re-opening as the reviews on here were terrible. So we have given it a year hoping that they may have got their act together. Sadly, we were very, very disappointed. I’m struggling to find something positive to say about this place. However, I am not basing this review on what has gone before, this is an impartial observation. Not sure where to start but basically we were served a “takeaway” meal on a plate. By that I mean that there were no trimmings or additional bells and whistles that you should expect in a restaurant. There were only knives and forks on the tables, I had to ask for chopsticks, which in itself was a problem when the waiter had to hunt some down. My wife had two glasses of rose, both of which arrived at room temperature! The table napkins were cheap paper. We had just started eating our starter course when a different waiters appeared at our table with our main courses!! The prices were extortionate for what you were being presented with and the portions were small; although so were the plates that the food came on! Sadly we will not be going back unless this outfit up their game considerably. You also have to ask if Church Stretton needs another Asian restaurant?
Be the first to ReplyWorst experience ever in our life times!
Pretty much the same as the previous review. We had booked for 2pm on a Sunday afternoon and turned up to see that the place was in darkness and locked up… this is despite the opening hours were 12pm until 10pm. So we knocked the door in hope that we would be able to go to our table. A guy it seemed was locked in from the inside and asked us through the window to knock the residents door next door (it seems we had woke them up). Eventually after a brief wait someone came down and opened up. We took our seats at the table and proceeded to order our food and drinks. When ordering our food, we were then asked if we wanted to write on the menu what we wanted!! (We obviously said no) Any normal restaurant would have a notepad and take orders but this wasn’t a normal restaurant! He then took our orders of which he decided to write down on the menu. After waiting 1/2 hr some of the food came out and did not meet expectations. The chicken soup was spilled everywhere when it came to the table and if it wasn’t for the reactions of the customer then it would of been all over his clothes. The crispy fried wantons were meant to be filled with chicken and prawns (according to the menu) but only had flavourings. The waiter could not explain why due to a language barrier between him and the chef. Things got worse when he started swearing and at this point people were still waiting for food 15 minutes after the others came. We told him we were leaving and to forget it. It’s only a matter of time before this place is closed. They can’t run a bath let alone a restaurant!
Be the first to ReplyAwful let down 👎
Had table for four booked ....arrived on time to a closed door! Honestly we have been here often with previous owners and it was excellent every visit, with a special European grazing menu. I suspect most of the reviews posted were of the service provided by the ex owners. No excuses tendered, no messages received for reasons why doors were closed. Not the way to run a successful restaurant. If you book be very wary! This is not a fake review.
Be the first to ReplyA lunch time treat for my husband and I
What a wonderful discovery is Housmans Pan Asia Restaurant and Bar. The welcome was very warm and the service very good. The menu varies from Asian to European and the choices are many and appealing. My husband chose a Thai Bento box which included a starter of 2 succulent chicken satay skewers with an authentic homemade satay sauce followed by a Thai green chicken curry with fragrant rice and each course was superbly cooked and tasted absolutely clean and delicious. I know because I couldn't resist sampling from my hubby's plate at times !!! I opted for the stir fried beef with ginger and spring onions with oyster sauce and it was the best of its kind which I have ever tasted and believe me I have eaten many and in many different locations. The dish was piping hot and every ingredient was freshly cooked including the good helping of pak choy, the delicious sauce both of which accompanied the ginger and spring onions. I also ordered the fragrant rice which matched the the dish very well. We really cannot wait to return and enjoy the wonderful and freshly cooked food at this restaurant. Well done to you all and particularly to the talented chef who came to ask how our meal was. Highly recommendable.
Be the first to ReplyDire
Never again. Placed order online and went to collect 40 minutes later. Place was empty; no staff and nobody dining. I waited, and waited and another customer arrived to collect their order. Front of house guy finally appeared after 5+ minutes, oblivious to the fact we were there. He sat at his laptop and streamed football to a large screen TV before a chef appeared and prompted the guy to attend to us. Guy advised me it would only be a few minutes. 10 minutes later, food finally appeared. Dire service. Mediocre food; Singapore rice was dry, stodgy and lacking flavour. Never again.
Be the first to ReplyYummy Thai restaurant
Church Stretton on a rainy Monday evening is not exactly a buzzing town. So Housmans pretty much self selected as our place to eat. But we were so glad that we went. Our food was freshly cooked, beautifully presented and really tasty. The wine was also well chosen. Everything reasonably priced. Service unrushed and attentive. All in all a really nice place to eat.
Be the first to ReplyGreat food and service
Thank goodness the other eateries weren't open on Sunday evening. We noticed the doorr to Housemans open and, yes, they were serving food. It was difficult to choose as there were many tempting dishes. Finally we close chicken teriyaki salad, beef teriyaki salad, king prawn dim sum, aromatic crispy duck with pancakes, egg fried rice, shared by three of us. Everything was excellent, freshly cooked and very tasty. The waiter was friendly and polite and the chef popped over twice, also polite and friendly. Definitely one to return to as we want to try more dishes.
Be the first to ReplyAuthentic Hong Kong Food - better than cake after a hike!
Amazing food cooked with skill and care. We are a family of 5 and whilst we are British, we lived in Hong Kong for 15 years. We love this place, it reminds us of some of the best restaurants we know in Asia. The menu is not that of a typical English Chinese Restaurant, it is more subtle, cooked without MSG or excessive sugar or salt. The ingredients are fresh and local. I recommend the Satay (not Chinese, I know) and the Crispy Duck with pancakes. If "Uncle" has made the Spring Rolls do not miss them. Good beers and cocktails make this my favourite restaurant in Shropshire. Fabulous service from Mark and Fai...not forgetting "Uncle".
Be the first to ReplyDelightful lunch
Lovely lunch, super tasty and a really good price. We enjoyed the green and massaman curries and the spring rolls and chicken satay. Thank you very much.
Be the first to ReplyExcellent food enhanced by friendly service.
The food was excellent, the menu had familiar dishes but also new dishes to try. The staff was friendly and really went the extra mile to make sure you enjoyed your evening.
Be the first to ReplyHelpful, friendly and good food
We enjoyed a great early evening meal here. The entire team was so helpful in ensuring we had a wheat free meal, and hand-made a sauce for us to dress the meat. The roast pork and crispy roast duck were cooked to perfection, and the bed of Pak Choi a great counterpoint to them. We’re coming back.
Be the first to ReplyLovely local restaurant
We enjoyed a delicious meal for Valentine's evening. The staff were very attentive and everything came out in a timely fashion, whilst also giving us the chance to enjoy conversation and the atmosphere.
The table had a few little extra touches to mark the day (Rose petals, Roses and candles) and everything was very pleasant. Lovely, relaxed atmosphere with respectful spacing between tables.
Take away options being picked up throughout the evening, discreetly and promptly dealt with.
Had a visit from the chef and lovely to see the staff having some time together in the restaurant whilst maintaining respectful consideration for their customers.
All in all, a very pleasant evening with some very tasty food.
Thank you.
Quiet and relaxed meal for 2
Went for a meal with my mum .. It was a Tuesday night so it quiet. Food was delicious.. I had salmon teriyaki with jasmine rice and my mum had king prawns in Malaysian satay sauce.. Both were yummy and beautifully cooked. Staff were friendly , ATM was nice and relaxed.. Will happily come here again
Be the first to ReplyStay away shocking
Booked an evening meal with a friend, though we would give it ago to support new place. What a shock we got... food was disappointing nothing special menu so small. Our meals arrived timely but ok, Starter was dry but managed to keep going main was disappointing nothing special just boring. So we stayed for a few drinks then all of a sudden people shouting and pushing each other no one knew what to do. Seems like a sports kind of bar without the tv. They really need to get things under control is it a drinking place or eating not impressed at all. Been here over many years when its been in different hands but this is the worst i have ever seen. Puts the name housemans to shame.
Be the first to Replyone is enough i'm afraid
just not good enough, ordered a take away as we thought we would like to support a new local business, delivered twenty minutes late , that's ok not the end of the world, but then items missing from our order! salt and pepper chips were the worst I have ever tasted, I am all for supporting new business but when we have the Jaipur and Sawadee in town these guys are really going to have to up their game to succeed. Rest of the food was nice but we won't use again I am sorry to say
Be the first to ReplyInteresting
We came in here for food on a bit of a whim to be honest, obviously I hadn’t read the last few reviews!
On entering the place was very quiet, with only 3 tables frequented. We noticed straight away that a large table of around ten people had their main courses drip fed to them over a 45 minute period. There was another table visibly frustrated with the waiting and lack of customer service, and a couple who came in for a takeaway who had that many drinks on the house whilst waiting it probably cost more than the food itself!
The highlight of the night was one of the male waiting staff openly telling another staff member he was going to knock the chef out.
After an hour wait for food, when it finally did arrive it was actually quite tasty.
The young lady (who was waitressing) and the chef came to speak to us at my request and were actually really pleasant and apologetic.
Perhaps with a management of ‘some ability’ and a decent amount of customer service training this may be somewhere fit to serve the public in the future.
Poor
We ordered at 7, was meant to be delivered at 8, we didn’t receive our food until 22:30z after ringing multiple times and being lied to. Absolutely shocking service.
Be the first to ReplyNewly managed and improving steadily
This is a restaurant that needs supporting. They’ve reopened under new management and have had a few teething problems, but our overall experience was very good. The young staff are welcoming and friendly, and the food good. It was rapidly delivered to table, flavoursome and piping hot. They seem sensibly to have reduced the size of the menu, at least when we were there on a weekday evening.
Advice to them would be to get the dishes out simultaneously and increase the portion size. My wife’s prawns with Thai basil was frankly rather skimpy, but my Katsu curry with a generous side of pak choi in a garlic sauce really hit the spot. Some way to go yet before matching Sawadee, but with a few simple improvements they’ll get there.
Terrible service
The worst service I have ever had. New Year’s Eve. Arrived at 5 and left at 9. Food came out one portion at a time. So bad it was laughable. Waiters had no idea what they were doing. Utter chaos. Avoid.
Be the first to Reply