Too hip and cool to be real - hicce restaurant & mkt London - Reserveringen te koop
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🤢 2/5 - Too hip and cool to be real
By 👻 @seakrait, 01/28/2023 3:00 am
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After being recommended to this restaurant and looking forward to trying it, it was annoying that it turned out to be a bust. The restaurant ambience and decor are very nice, reasonably understated and comfortable but quite hip. When one of our party of 4 was delayed due to travel problems, the manager came over and asked how long he would be, having no specific answer to give, he told us we needed to order. We said great lets start with some of the small dishes while we wait. he said no, it all needs to be ordered at the same time. We then had to beg to get some bread and butter!!!!! Bad start! The vegan menu advertised on the website was not available and I was told to pick some things from the main menu--not acceptable as I probably would have booked somewhere else had I known. Poor wine list and unknowledgeable staff. The venison was largely inedible--had not been prepared or cut properly. Most of the rest of the food was pretty good although I concur with other reviews that I left the restaurant hungry having overpaid for what we got and shocked that a 20% service charge was automatically shown on the bill, making it very difficult to reduce or not pay should one not want that level. All in all, less trying to be hip and cool and more serving proper food with good service would stand this place in good stead.
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