Prepaid Reservation Fee - Harry's Shack Portstewart - Reserveringen te koop
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Harry's Shack Portstewart Reviews from The Last Year
Fantastic location and food
Harrys Shack does it again .. superb light for moi , & my American clients also rated the food very highly enjoyed . The service was impeccable. Great choice form the menu .. I had the crispy duck taco , but all clients were impressed . Uninterrupted Views of the beach is an added bonus . Keep up the great work .. luv it .
Great afternoon lunch
Brilliant service, fantastic food. Despite walking in without a booking after a short wait (at the bar) we were seated inside. We will definitely be back with friends and family. Many thanks for a lovely afternoon.
A welcoming atmosphere with quality fresh food & friendly service.
We had a wonderful meal & experience at Harry’s Shack, Portstewart late yesterday afternoon Wed (21/02/24). The weather outside had turned stormy with a high tide, so no walk on the beach. The staff were extremely helpful & accommodating, when we arrived at their door. Our fish & chips & extras were delicious & tasted really fresh. The Shack had a lovely warm open log fire & a very welcoming & inviting ambience, which was very much appreciated. The meal was very reasonably priced with great service. Highly recommended! Looking forward to a return visit very soon!
Sept rude staff who didn’t seem to want customers
I hadn’t been to Harry’s shack in years and I was excited to take my boyfriend there to try it. We were greeted with a very abrupt ‘ you haven’t booked’ from a man with an English accent and so I apologised that we were unaware of the booking policy. This nice younger guy then helped us with the online booking system and apologised for how we were spoken to. When we returned for our booked lunch the man said to us again it’s bookings only so I showed him my booking and it seemed like we were reluctantly seated. We then watched the same man turn people away with the same attitude and say we are fully booked when another group came unannounced and were seated straight away by another waiter. To be honest the atmosphere put us off so much we just left. Two of the other waiters were very nice I just couldn’t believe how this man was speaking to customers. It unfortunately has really put me off returning :(
Good service to start but went down hill very quickly
Unfortunately there was a problem but we were just disparaged. At no time was we asking for anything other than a replacement. This seemed to send the chef into some kind of Gordon Ramsey strop and refused to acknowledge that there was a problem. He refused to take item of the bill. We only paid for what we had. We have eaten all over the world and have never been treated in such a manner. I sincerely hope this place doesn’t rely on the chef to heavily - he will put you out business. Honestly it was only average at best. Good luck.
Wee dinner date.
Really nice place to eat. Lovely log fire on, nice music playing in background. Waiter at table pretty quickly with drink and food menus. We ordered chowder and the mussels. Both were fantastic. Nice pint of rockshore to go with mussels. Will definitely be back. Parked on beach which was close by.
Amazing compared to June!
So much better than when we visited in June and said we wouldn’t be back!! Today we decided to give it another go.. firstly please keep the waitress that served us today, she was amazing!! The place was so warm and the service was just a complete turn around 200%…food amazing especially the padron peppers and the level of service was honestly just a completely different restaurant experience..we might even go back tomorrow 🥰
Disappointing and over priced
First visit and we won't be back. Firstly it was freezing! One member of staff tried to keep it going but it was so cold, which wasn't a great start. Mains - steak was very expensive and was very fatty and you could barely see the kale! Other mains were average but would've expected more for what we paid. Dessert - shouldn't have been served! The profiteroles were hard as rocks! Barely any sauce on them! Service- after asking a few times for dessert menu, the waitress slapped down the menus on the table and didn't say anything to us. Also, all staff are dressed in hoodies. I'd normally not have an issue with this but it didn't reflect the prices of the food - would expect a higher level of service.
Disappointing
Lovely staff and really good service but food was disappointing. Nice starters of wings and mussels. Nice Chardonnay wine. Gnocchi was tasty. Burger was burnt and dry. Cod was cooked well but sauce was oily and not nice. Expensive for a less than average meal.
Good food, friendly service and tremendous views
Enjoyable evening here with my wife - great views and a cosy log burner that kept the chill away. Food was good quality and service attentive and friendly. Thank you.
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Prepaid Reservation Fee
By 👻 @CivilizedCard10, 07/06/2023 5:26 pm
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When you sell a reservation that has a prepaid fee AT takes a commission on that fee. This doesn’t really make sense because it’s an expense the seller incurs not part of the profit that is shared.
For example:
Carbone NYC fee to book table for 2 is $108.88
If you sell it for $200 on AT you get $140 from them.
Your net profit is $31 and AT collects $60 in fees.
It would make more sense not to charge commission on the upfront fee as this creates a disincentive and results in higher costs for buyers.
2 Answers
7 Comments |
Don't like the Answer? Add another one. |
Answer from 🥩 @FamousStation67 (07/06/2023 6:51 pm)
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
6 Comments
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By 👻 @CivilizedCard10 (07/08/2023 3:03 pm)
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By 🍑 @BraveCloth47 (07/07/2023 9:32 am)
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By 🧿 @DefendableJump50 (08/20/2023 3:21 pm)
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By 🥩 @FamousStation67 (07/11/2023 10:39 pm)
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By 👻 @CuddlyRice61 (10/13/2023 1:15 am)
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By 👻 @EarthyCook75 (11/05/2023 1:15 pm)
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Answer from 👻 @LaudableSupport16 (10/23/2023 11:47 am)
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I agree to this!
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